The timeshare industry has come to the rescue of stranded holidaymakers affected by the ongoing volcanic ash crisis, with many resorts which are members of the Resort Development Organisation (RDO) providing emergency accommodation.
During the first flight disruptions in April, many resort teams worked flat out to ensure that owners had somewhere to stay and helped with last minute travel arrangements. Many resorts allowed guests to stay at no extra charge or offered discounted rooms and meals. Others provided free internet access so that guests could stay in touch with relatives and follow the latest developments.
RDO kept members, the media and consumers informed throughout the crisis with regular updates on Twitter (@RDOOfficial and @SueMcNicol) and information on the RDO website.
RDO’s Chairman, Richard McIntosh, says: “Our member resorts have shown tremendous goodwill by helping out during this extraordinary crisis, not only ensuring timeshare owners are well looked after, but also doing all they can to get them home by coach or ferry services where at all possible.”
As the volcanic activity continues to disrupt flights throughout Europe, RDO and its member resorts remain on stand-by, ready to help affected guests once again when the need arises.