Five Holiday Club Canarias resorts on Gran Canaria – Puerto Calma, Vista Amadores, Sol Amadores, Playa Amadores and Jardin Amadore – have achieved TATOC resort accreditation.
The aim of the accreditation programme is to give recognition to resorts that are truly customer-‐driven in their approach to timeshare ownership and are willing to commit to all requirements of TATOC’s code of ethics.
The TATOC accreditation team considers aspects such as: the standard of accommodation and leisure facilities; the marketing that brought a guest or owner to the resort complex; the health, fire and safety standards at the resort; the sales practices at the resort and the customer service levels provided by the resort, before, during and after a visit. There are now 36 TATOC accredited resorts.
Calvin Lucock, MD Holiday Club Canarias said: “We are very pleased to have achieved this accreditation. We have been working hard to improve the standard of our resorts and leisure offerings since we expanded our business to the Canary Islands in April 2011 – and will continue to do so. This recognition will and add value and credibility to the resorts and further establish Holiday Club as a market leader.” Harry Taylor, TATOC’s executive chairman commented: “We are delighted that Holiday Club decided to put their resorts forward for accreditation – and it is great news that this has been achieved at all five resorts. They are all established, well-‐managed resorts with happy owners and guests and we are certain that TATOC Resort Accreditation will be a beneficial tool to all.”