Interval International has announced the promotion of Soraya Gonzales to vice president of resort assistance and client services for the Americas. Based in Miami, she oversees the working relationship between the company and the resorts affiliated with its Quality Vacation Exchange Network. She reports to Marcos Agostini, Interval’s executive vice president of global sales and business development.
Among Gonzales’ other responsibilities are the management of the resort assistance Latin America division, providing homeowners’ association board support, resort technology, and inventory verifications.
Gonzales joined Interval in 1989 as the operations manager of the travel department, and has since held several leadership positions, most recently as assistant vice president of resort assistance.
Long active in the American Resort Development Association (ARDA), she earned the Registered Resort Professional (RRP) designation, the resort timeshare industry’s highest individual distinction.