The RCI Resort Recognition Program is celebrating 25 years of honouring affiliated resorts that provide outstanding vacation experiences. The program launched in 1992.
Based on resort accommodations, hospitality and member experience feedback, RCI’s industry program presents awards to the top-rated resorts. Only the properties with the highest levels of excellence are considered for recognition.
Each year, resorts are re-evaluated to keep their standing as a RCI® Gold Crown Resort property, RCI® Silver Crown Resort property or the RCI Hospitality designation. Of the resorts that have been affiliated with RCI since the program’s inception, more than 45 have received honors for 25 consecutive years.
To determine resort awards, RCI uses five categories from subscribing member comment cards including housekeeping, unit maintenance, resort maintenance, hospitality and check-in/checkout. Services, amenities and unit configuration are also evaluated.
When a resort earns one of the program designations, it is able to feature the distinction in marketing and sales materials, signifying to members that the property meets specific criteria set by RCI. It also gives vacationers an idea of the type of experience they can expect.