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Interval International regognised for excellence in technology
17 May 2018

Interval International recognised for excellence in technology

Interval International received the ARDY Award for Technology Project Team at the ARDA World Convention in Las Vegas, Nevada. The winning Interval team was honored for its innovation in the development of the hotel exchange benefit and included a cross-functional group of software developers, business analysts, user experience experts, and quality assurance specialists. Despite the challenges of delivering a new technology with unique requirements, hotel exchange launched successfully and since then has generated bookings well above the forecasted numbers. “We have a tenacious and resourceful team,” said Jeanette Marbert, president and CEO of Interval International. “They were laser-focused on delivering an outstanding...

RCI & industry partners donate to the ARDA International Foundation
14 May 2018

RCI & industry partners donate to the ARDA International Foundation

RCI and industry partners worked together to raise $133,440 for the ARDA International Foundation (AIF) during ARDA World 2018 in Las Vegas. The donation was largely reached through the “GIVE AIF X2 by RCI” initiative, which matched the AIF donations made by ARDA World attendees throughout the course of the conference. The AIF is a nonprofit organisation led by the American Resort Development Association (ARDA) that advances knowledge of the industry through comprehensive market intelligence and fosters career opportunities and development through education and training programmess. “As a driving force in timeshare, the AIF does great work to propel the industry forward,” said...

RCI appoints industry leader Robin Mills to the role of Vice President, Business Development, for its EMEA region
9 May 2018

RCI appoints industry leader Robin Mills to the role of Vice President, Business Development, for its EMEA region

RCI is pleased to announce that Robin Mills has accepted the role of Vice President, Business Development, for Europe, Middle East and Africa (EMEA). Mills will be based in the UK, at the exchange company’s European headquarters in Northamptonshire. A familiar face and trusted associate of many in the shared-holiday ownership and hospitality industry, Mills brings with him more than 30 years of experience in this business sector. He joins RCI from the Club Leisure Group where he served as Managing Director and was responsible for the expansion of its European operations, as well as the development of its points programme....

Letter from America
21 Nov 2017

Letter from America

I have always wanted to write that as a headline having been a great admirer of the late Alistair Cooke who sent out his “Letter from America” on BBC Radio every week from 1946 to 2004 and most memorably was in the lobby of the Ambassador Hotel, Los Angeles and witnessed the assassination of Bobby Kennedy. So that was all just by way of introducing the fact that I was in Washington last week, at the ARDA Fall Convention to make presentations, along with Declan Kenny, to the ARDA ROC and ARDA Boards. As explained at the RDO AGM in Marbella in September,...

Interval International promotes Soraya Gonzales
24 Oct 2017

Interval International promotes Soraya Gonzales

Interval International has announced the promotion of Soraya Gonzales to vice president of resort assistance and client services for the Americas. Based in Miami, she oversees the working relationship between the company and the resorts affiliated with its Quality Vacation Exchange Network. She reports to Marcos Agostini, Interval’s executive vice president of global sales and business development. Among Gonzales’ other responsibilities are the management of the resort assistance Latin America division, providing homeowners’ association board support, resort technology, and inventory verifications. Gonzales joined Interval in 1989 as the operations manager of the travel department, and has since held several leadership positions, most...

RCI Pledges $60,000 to the ARDA International Foundation (AIF) for Industry Research and Education
11 Apr 2017

RCI Pledges $60,000 to the ARDA International Foundation (AIF) for Industry Research and Education

RCI made a $60,000 pledge to the ARDA International Foundation (AIF) during ARDA World 2017 in New Orleans. AIF is a nonprofit organization led by the American Resort Development Association (ARDA) that serves to foster career opportunities and development through education and training programs and advance knowledge of the industry through comprehensive market intelligence. “The entire timeshare industry benefits from the great work that is being done through the AIF,” said Gordon Gurnik, president of RCI. “We make driving the timeshare industry forward a top priority at RCI, so we’re pleased to continue ongoing support of the organization’s valuable research and...

Interval International hosts info-exchange seminar
8 Nov 2016

Interval International hosts Info-Exchange seminar

Interval International recently hosted sales, marketing, and operations staff members from Interval-affiliated resorts at its Info-Exchange seminar at the Eden Roc Miami Beach Resort & Spa. More than 85 attendees from the U.S., Canada, Latin America, and the Caribbean participated in the educational event, which familiarizes resort personnel with Interval’s products, support programs, and services, as well as the latest trends in the shared ownership industry. “Interval has been conducting these seminars for more than 25 years,” said Soraya Gonzales, Interval’s assistant vice president of resort assistance. “Along with the wealth of practical information offered at these complimentary events, attendees appreciate...

26 May 2016

Karma Group wins at ARDA awards 2016

Karma Group is delighted to announce that they have won the coveted ACE International Project of Excellence Award for Karma Kandara at ARDA 2016, in Hollywood, Florida. The ARDA Awards Program is committed to recognizing the best nominees submitted in categories that include overall professional excellence, outstanding sales and marketing accomplishments, product design, advertising and staff. The ARDA Circle of Excellence (ACE) awards honour those that have attained the very highest level of excellence in the resort industry and whose accomplishments and dedication spur the industry to new heights. “It is a tremendous honour and incredibly rewarding to be recognised by ARDA...

Interval International turns 40 and parties with a cause
12 May 2016

Interval International turns 40 and parties with a cause

Interval International celebrated its 40th anniversary at its annual Party With a Cause during the American Resort Development Association’s 2016 ARDA World convention, held earlier this month. Sponsored each year by Interval, the party supports the ARDA International Foundation’s (AIF) research, market intelligence, education, and professional development programs. Since 2003, when it became a benefit, nearly $425,000 has been donated to AIF. This year’s festivities were held at LIV nightclub at the Fontainebleau Miami Beach, and headlined by rock legend Pat Benatar and her husband, Neil Giraldo. “ARDA and its foundation play a vital role in the shared ownership industry, and we are...

RCI Wins Three 2016 ARDA Awards, Including the ACE Spirit of Hospitality Award
5 May 2016

RCI wins three 2016 ARDA awards, including the ACE Spirit of Hospitality award

RCI won three awards last night at the American Resort Development Association (ARDA) 2016 Awards Gala Dinner. Among the most prestigious of the accolades is the ACE Spirit of Hospitality Award, which RCI’s own Elizabeth Christeson earned for her outstanding leadership and contributions as an innovative thinker and knowledgeable expert to the business. “Everyone at RCI is thrilled to congratulate Liz on her recognition,” said Gordon Gurnik, president of RCI. “At RCI, we pride ourselves on our ‘Count On Me’ culture with everyone we meet. Liz embodies our philosophy through her kindness, respect for others, hard work, charitable actions and positive outlook, both in...