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ASA ruling on European Claims Centre LLC, trading as Timeshare Advice Centre
22 Jul 2016

ASA ruling on European Claims Centre LLC, trading as Timeshare Advice Centre

KwikChex, as part of the Timeshare Task Force initiative, challenged whether the claims on the website for Timeshare Advice Centre that the team had "a wealth of experience” in helping [timeshare] customers and "had already helped a high number” of timeshare, points and fractional owners looking for a way out of their contracts were misleading and could be substantiated. The ASA considered that consumers were likely to interpret the claims to mean that Timeshare Advice Centre had significant experience in assisting timeshare owners to solve issues regarding their timeshares, including contractual issues, and that the assistance was given solely by TAC...

ASA ruling on European Claims Centre LLC, trading as Timeshare Advice Centre
13 Jul 2016

ASA adjudication on Easy Consulting SL

KwikChex, as part of the Timeshare Task Force initiative, recently challenged whether the following claims on www.theultimateholidaypackage.co.uk - Easy Consulting SL, trading as The Ultimate Holiday Package - were misleading: "The Ultimate way to holiday! As the single largest provider of promotional holidays in Europe, we strive for excellence in every way ...

ASA Ruling on Timeshare Relief UK
11 Mar 2016

ASA Ruling on Timeshare Relief UK

KwikChex, as part of the Timeshare Task Force initiative, recently challenged two testimonials in an email for Timeshare Relief UK, a timeshare relinquishment company, stated "10th ANNIVERSARY NEWS SPECIAL. FINALLY - A BREAK FOR TIMESHARE VICTIMS. New Rules aim to end decades of pressure-selling and release thousands of people from costly and unfair contracts. Thousands of Britons trapped in onerous timeshare or ‘holiday club’ arrangements ...

ASA adjudication on Easy Consulting SL
8 Jan 2016

ASA adjudication on Easy Consulting SL

Kwikchex, as part of the Timeshare Task Force initiative, recently challenged whether an advertisement on www.directresortsinternational.co.uk was misleading because it omitted what it believed was a significant condition that the prices of the holidays referred to were dependent on consumers attending a timeshare sales presentation, and failure to attend would mean incurring the full cost of the holiday accommodation. Kwikchex also challenged whether the statement that referred to holidays "at RCI… Affiliated Resorts" was misleading because it understood that the advertiser had no connection with RCI. Easy Consulting SL trading as www.directresortsinternational.co.uk did not respond to the ASA's enquiries. The ASA was...

ASA adjudication on Easy Consulting SL
23 Sep 2015

ASA adjudication on Timeshare Solutions Ltd

KwikChex, as part of the Timeshare Task Force initiative, recently challenged two testimonials on the Timeshare Solutions Ltd website, questioning whether they were genuine as they also appeared on another website for a different claims company (although under different customer names). Although Timeshare Solutions Ltd initially said the similarities were down to the fact that the two companies operated in the same timeshare relinquishment industry, they later stated that they were not sure if they still held the testimonials because they were provided in 2014. They did, however state that they still held contact details for the individuals who had given...

ASA adjudication against timeshare release company Solution For Timeshare
25 Mar 2015

ASA adjudication against timeshare release company Solution For Timeshare

Solution For Timeshare, a company linked to ITRA, claims to offer a "legal cancellation" of timeshare contracts to owners. Following a complaint by KwikChex about the testimonials featured on the company's website, in which it challenged whether these were genuine, http://www.solutionandfortimeshare.com/, the ASA carried out an investigation. It is also noted that similar testimonials, with different names and locations, also appeared on the Swedish version of their website, www.slappdintimeshare.com. Solution for Timeshare did not respond to the ASA's enquiries and the ASA was concerned by its lack of response and apparent disregard for the Code which was a breach of the CAP...