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Steve Clarke Tag

RDO / Posts tagged "Steve Clarke"
31 Jan

Why Ethical Selling is Essential to Your Success

The days of the dodgy salesmen and con artist are definitely numbered as the rules of the game have been completely flipped on their head. In this constantly connected world, consumers are now in the power position when it comes to most, if not all sales transactions. This can be seen everywhere you look. For example increasingly when people go out shopping in a physical store, they will compare the price displayed with prices across the internet simply by checking on their phone. They will then decide based on this whether it is worth buying the product in store or instead...

10 Jan

Trust – beats tips, tricks and tactics every time – Steve Clarke Sales Mentor

The world has changed - and we’re not going back. We can’t keep doing the same old things the same old way and just hope for better results. Buyers have changed the way they buy - and so it follows, we must change the way we sell. We are dealing with a more informed buyer than at any time in history. No longer does the salesman have the upper hand, holding all the information allowing him or her to release just enough to continually use ‘trial closes’ and then, when the buyer is backed up against the wall with nowhere to go,...

13 Sep

Building Relationships

As Steve Clarke explains in this video recorded at the timeshare resort Pearly Grey Ocean Club in Tenerife, in whichever field of business you are in today, it is vitally important to build positive relationships with your clients and potential clients. Due to the dramatic digital transformation that has occurred in recent years, individuals have far greater amounts of information available to them regarding the companies that they do business with. These digital relationships work both ways though, with social media profiles and other online news, information and media available to your sales team. Do not neglect this amazing...

30 Aug

P2P: people-to-people

As Steve Clarke explains in this video recorded at the timeshare resort Pearly Grey Ocean Club in Tenerife, in whichever field of business you are in today, it is vitally important to be considering the concept of ‘P2P: people to people.’ The way that people view brands has changed dramatically in recent years, much of which has been fueled by the digital revolution. Your guests are becoming far more savvy and their expectations are rising. It is no longer possible to broadcast corporate messages and fancy advertising and hope your guests stay loyal, they expect a more human connection with the...

19 Jul

Technology is about people

As Steve Clarke explains in this video recorded at the timeshare resort Pearly Grey Ocean Club in Tenerife, rather than focusing on technology as something separate from people, it should be seen as a positive part of the way we now live. Modern advances in communications technology such as free messaging services and social media, offer an outstanding way of increasing our connections with others around the world. Barriers can be broken down, bringing us all closer together. For the travel and timeshare industry, these forms of communication are also an amazing tool for enhancing the way we interact and connect...

WTF Where's the focus
28 Jun

WTF – Where’s the focus

In this video clip recorded at the Timeshare resort Pearly Grey Ocean Club in Tenerife, Steve Clarke talks about one of the most important aspects within the sales industry, the customer experience. Here Steve invites you to look closely at where the focus is within your business. Ultimately the customer experience is what it’s all about, whether it is with a returning customer or a prospective new client. “Tomorrow write this up on your office wall in big and bold letters: WTF. Probably not what you are thinking, but for me it stands for where’s the focus. In your business...