RDO / Posts tagged "TATOC"
7 Jun

TATOC Consumer Helpline

The TATOC consumer helpline, which provided advice, support and information to timeshare owners and other consumers, has ceased to offer a telephone service. Consumers with complaints or queries about non-RDO member companies should be directed to the Timeshare Task Force (TTF) website Assistance provided to consumers is free of charge and the TTF has built up an extensive knowledge of companies that operate both within and on the fringes of the timeshare industry. Those who wish information on buying or selling timeshare can visit the RDO website on: or RDO itself offers a free of charge complaint handling service about its...

7 Mar

The question I wished I had asked – Chief Executive Blog

Last Saturday I was at the TATOC Conference in Warrington giving a summary of the work RDO has been doing since last year’s conference. Rivetingly entitled “RDO Update” – my fault I should have submitted a better title - but at least Robin Mills changed it on the day to something more appropriate – “Annus Horribilis” as quoted by Her Majesty of the year various Royal Marriages came unstuck – Prince Charles, Princess Anne and Prince Andrew as I recall it. In contrast Howard Nusbaum President and CEO of ARDA, gave a round-up of the US Market later in the day and the...

Travel & Leisure Group joins TATOC as platinum affiliate
16 Nov

Travel & Leisure Group joins TATOC as platinum affiliate

Travel & Leisure Group has announced that the company has joined TATOC's list of platinum affiliates. For many years Travel & Leisure Group has been a TATOC affiliate at the Gold level.   Operations Manager Sarah Bond says, "We are proud to have become a Platinum TATOC Affiliate.  At the Platinum level, Travel & Leisure Group has the opportunity to become a TATOC accredited resale company." Travel and Leisure’s Their Safe Hands Guarantee already ensures that when a sale is achieved, both seller and buyer are protected by having their monies held with independent solicitors, and their newly confirmed Platinum Affiliate status...

31 Mar

If It’s March It Must Be TATOC

The timeshare industry year is very much governed by the seasons as to what events are on that time of the year, thus April is ARDA, September is RDO and of course March is TATOC – bit like farmers and their seasons . So the first week-end of March and we all foregathered at Warrington in Cheshire, first for the RDO/TATOC Seminar, followed on by the TATOC Conference itself. Impressions of the seminar? I think we learnt from last year, which was the first one, and we tried this year to make it more relevant for the committees of the owner-run...

TATOC the Timeshare Association launches video campaign
23 Mar

TATOC, the Timeshare Association, launches video campaign to spread its message

TATOC, The Timeshare Association (Timeshare Owners and Committees), has announced the launch of a video-based campaign to promote itself and the services it provides to timeshare owners, resort committees, the general timeshare industry and the wider legal, consumer and media community. Explaining the Association’s decision to invest in this marketing tool, TATOC CEO and executive chairman Harry Taylor said: “The association has just celebrated its 25th anniversary and we are now involved in every aspect of the timeshare industry representing the interests of timeshare consumers.  We felt that a short video was the best way to showcase who we are today...

4 Apr

TATOC launches stand-alone consumer helpline website with ‘live-help’ facility for immediate assistance

The Timeshare Association (Timeshare Owners and Committees), TATOC, has announced the launch of a separate, stand-alone consumer helpline website aimed at timeshare owners and those in need of assistance. The new website,, reflects the recent division of the helpline from the main TATOC association. A new company, TATOC Consumer Helpline was established in 2013 so that it could concentrate resources on this important function. Developed to provide easy access to TATOC’s consumer guides, frequently asked questions and consumer alerts, the website is the first timeshare consumer site to offer a ‘live-help’ facility. This facility gives browsers direct and immediate access to the...

7 Feb

RCI Confirms Sponsorship Of TATOC Conference

RCI, has announced that it is taking up Platinum Sponsorship of the annual conference of The Timeshare Association (TATOC). This year’s conference takes place at the Park Royal Hotel in Stretton, near Warrington in the UK, from 7 to 9 March. It is themed ‘Together We Can’ reflecting TATOC’s aims to unite the industry to achieve great things, face its challenges, tackle rogue operators, support resorts, assist owners and more. The 2014 event also sees the leading consumer association teaming up with European industry body the Resort Development Organisation (RDO) to stage a free seminar to provide advice and guidance on issues...

21 Jan

HMC Funding affiliates to TATOC

The Timeshare Association (Timeshare Owners and Committees), TATOC, has announced that HMC Funding has become a TATOC affiliated company. HMC Funding provides finance for shared ownership and fractional companies and directors, Ron Howell and Barry Bailey, have over 30 years’ experience in the finance sector. One of HMC’s focuses for the timeshare industry is its Leisure Guard service, a travel insurance product that provides protection for owners up to the age of 79.  The service covers pre-existing medical conditions that are controlled by medication....

28 Nov

RDO & TATOC To Hold A Seminar For Sold Out And Owner-Run Resorts

RDO and TATOC are holding a seminar and lunch on Friday 7th March 2014 from 10 am to 2.30 pm, prior to the TATOC Annual Conference in Warrington next March. Experts from a range of fields will share their thoughts, provide general advice and guidance and answer questions on a host of topical issues including: Ageing ownership - Perpetuity contracts – what are your options, Introducing robust exit route programmes, Managing maintenance fee delinquencies Is your product right for today’s market?  Marketing tips on how to improve rentals & sales How to get behind the campaign to reduce VAT on tourism Resort management – do you have a cost-effective...

6 Nov

Five Holiday Club Canarias resorts achieve TATOC Resort Accreditation

Five Holiday Club Canarias resorts on Gran Canaria - Puerto Calma, Vista Amadores, Sol Amadores, Playa Amadores and Jardin Amadore - have achieved TATOC resort accreditation. The aim of the accreditation programme is to give recognition to resorts that are truly customer-­‐driven in their approach to timeshare ownership and are willing to commit to all requirements of TATOC’s code of ethics. The TATOC accreditation team considers aspects such as: the standard of accommodation and leisure facilities; the marketing that brought a guest or owner to the resort complex; the health, fire and safety standards at the resort; the sales practices at the...