Alert issued by the police following concerns raised by Monster Credit purchasers
Following questions raised by consumers who purchased Monster Credits and who have since had unsolicited contact from various companies, the South West Regional Organised Crime Unit have issued the following alert: We are aware that some people are being contacted in relation to their timeshare and/or their purchase of Monster Credits by UK, Spanish & other international companies offering to obtain compensation on their behalf. This contact is often unsolicited, and the company may be in possession of personal information and details of previous transactions/dealings with timeshare companies or holiday credit schemes. It is possible that in order to obtain this compensation,...
KwikChex given Trading Standards Hero award
KwikChex, which manages the Timeshare Task Force on RDO’s behalf, has been awarded a Chartered Trading Standards Institute (CTSI) Hero Award for its work in targeting fraudsters and protecting consumers through its close cooperation with Trading Standards and local law enforcement agencies. Much of KwikChex’s focus has been on businesses targeting timeshare owners and in addition to providing guidance and assistance to consumers through its online and telephone services, it has provided expert witness testimony in a number of court cases in the UK, all of which have been successful. KwikChex is a corporate affiliate member of the CTSI and has been...
Important advice re increasing risks related to timeshare claims businesses
On 22 February 2019, purported timeshare claims specialist’ businesses Meredith Pritchard Consultants Ltd. and First Law Solutions Ltd. were wound up in the UK High Court following action by UK authorities. The Insolvency Service presented petitions to the court on the grounds that both companies traded with a lack of commercial probity by failing to provide contracted services in a timely manner or at all. This included accepting payments in respect of non-viable claims, charging excessive fees, and using misleading and aggressive sales techniques. Losses to consumers deceived by the businesses are believed to be in excess of half a million...
New consumer helpline launched
A new consumer helpline is being launched by KwikChex today for members of the public with queries or complaints about companies that are not in membership of RDO. This follows the decision taken by the TATOC directors last month to close their helpline service. This will complement the existing advice website, www.timesharebusinesscheck.org, provided for consumers by KwikChex. The assistance given over the helpline will, like the website, be entirely free to consumers – providing a unique and invaluable service, with advice on concerns and complaints to timeshare consumers. All requests for help will be responded to in detail. The funding for the helpline will...
