TATOC launches stand-alone consumer helpline website with ‘live-help’ facility for immediate assistance
The Timeshare Association (Timeshare Owners and Committees), TATOC, has announced the launch of a separate, stand-alone consumer helpline website aimed at timeshare owners and those in need of assistance.
The new website, www.tatocconsumerhelpline.eu, reflects the recent division of the helpline from the main TATOC association. A new company, TATOC Consumer Helpline was established in 2013 so that it could concentrate resources on this important function.
Developed to provide easy access to TATOC’s consumer guides, frequently asked questions and consumer alerts, the website is the first timeshare consumer site to offer a ‘live-help’ facility.
This facility gives browsers direct and immediate access to the helpline team via the website, during office hours, rather than using email or telephoning. It means browsers can receive quick and instant answers to their queries.
TATOC CEO Harry Taylor explained: “The TATOC Consumer Helpline is the association’s flagship service and we felt it was important it had its own online presence, giving those looking for answers and reassurance quick and easy access to the information we can provide.”
For further information, contact Mr Harry Taylor on email@example.com or by telephone on: +44 (0) 161 237 3518.