RDO is pleased to announce that exchange company Dial An Exchange (DAE) has been accepted into membership.
The company operates a members club for owners of any kind of holiday property to facilitate flexible exchange holidays with other club members. Founded in Australia in 1997, today the company exceeds 450 000 members worldwide, serviced from 11 offices across the globe. As the world’s largest privately owned exchange provider, DAE has the enviable ability to listen, and react quickly to the needs of customers. DAE offers worldwide vacation availability, plus discounted rental and bonus weeks in prime locations. With no complicated rules or trading powers – just simple ‘week-for-week’ exchange – simplicity and transparency are at the heart of the company’s success. DAE offers a free membership option; 24/7 availability and booking online; and no upfront fees, with their low exchange fee payable only upon booking confirmation.
For three years running from 2011 to 2013, DAE was voted by its industry peers as providing the industry’s Best Customer Service in the prestigious Perspective Magazine Awards, leaving little doubt that DAE excels where it most counts – in caring for their members.
Dial An Exchange managing director Europe, Oliver Green said: “For Dial An Exchange, becoming a member of RDO is part of our ongoing commitment to provide our members with the best customer care, while also working to ensure the highest standards across the industry.”
“Dial An Exchange supports the excellent work that RDO does in promoting the many positive messages about the timeshare and shared ownership industry across Europe.
“So often the numerous good news stories are drowned out by the tiny minority of negative reports about unscrupulous operators. By joining RDO, Dial An Exchange is committed to helping to promote the good name of the timeshare industry, to help to remove dubious practices from it, and is proud to be associated with RDO’s standard of excellence.”