Diamond Resorts International®, a global leader in the hospitality and vacation ownership industries, has announced an improved and streamlined customer review process. Currently recognized with an “A+” rating by the Better Business Bureau, Diamond Resorts International® has made a commitment to premier customer service, prompt reply to guest issues and an outstanding response to all types of inquiries from any of its 490,000 members. Members are encouraged to visit www.diamondresorts.com where they may login to the member area and access a full range of support services for their convenience and direct communication.
“Our company is built on the networked strength and support of our nearly half-million owner-members,” said David Palmer, CEO and President of Diamond Resorts International®. “We recognize that maintaining earned trust is key to our continued success. We want nothing more than to resolve any issues or questions that may arise, and we have implemented a wide-ranging communication infrastructure to ensure that.”