Industry Updates

RDO / Industry Updates
CLC World Resorts & Hotels announces partnership with De Vere's Cotswold Water Park
14 Sep 2020

CLC World Resorts & Hotels announces partnership with De Vere’s Cotswold Water Park

CLC World Resorts & Hotels is proud to announce it will be increasing its staycation options for UK based members through an exciting partnership with De Vere’s Cotswold Water Park. CLC World has guaranteed usage of the luxurious Watersmeet apartments and suites from 16th October 2020 across 2021. With a selection of suites, one, two and three bed luxury apartments all equipped with kitchenettes and full use of the resort’s facilities including bars, restaurants, spa and a large gym, CLC World members will have an attractive range of accommodation to choose from. Graham Wilding, Managing Director Resorts & Hotels Division, said: “This...

18 Aug 2020

RCI unveils the “New Shape Of Travel”

RCI, the world’s leading holiday exchange company under the Panorama portfolio of leading travel membership brands, announced today it is launching a new suite of travel experiences for its members and affiliates under a new brand profile. RCI, which pioneered the timeshare exchange concept more than 45 years ago, is reinventing itself for the new shape of today’s travel with enhanced product offerings for its 3.9 million members around the world. “The new RCI is evolving beyond its storied history as the timeshare industry’s trusted exchange partner. Today, we are expanding our services to become the trusted travel advisor to our members...

2020 Traveller’s Choice Awards
10 Aug 2020

CLC World resorts are the Traveller’s Choice

CLC World Resorts & Hotels are delighted to announce Tripadvisor has awarded the 2020 Traveller’s Choice Awards (formerly Certificate of Excellence) to 10 CLC World resorts and 2 of CLC World resort restaurants. “We’re proud of the effort all our team members have put in to making this possible – the dedication, passion, hard work, and of course friendly smiles, that make all our guests feel welcome and have the best of holidays,” said Graham Wilding, Managing Director, Resorts & Hotels Division. “Also, a big thank you to our guests who took the time to post their reviews, it wouldn’t be possible...

Wyndham Destinations introduces new panorama brand to drive growth of its vacation membership and travel technology businesses
29 Jul 2020

Wyndham Destinations introduces new Panorama brand to drive growth of its vacation membership and travel technology businesses

Business line will serve as the parent-brand for RCI and portfolio of exchange and other membership travel groups to set the stage for business expansion New products and services present travelers a whole new range of opportunities for travel experiences beyond their traditional timeshare ownership Wyndham Destinations has announced the creation of Panorama, a new business line to manage the company’s exchange, membership, and travel technology brands. The new Panorama portfolio will have three areas of focus, including timeshare exchange companies RCI -- the world’s largest vacation exchange network -- 7Across (formerly known as DAE), and The Registry Collection; travel and leisure businesses...

14 Jul 2020

New club manager appointed for Azure Resorts

Following discussions with the liquidators of both Azure Resorts Limited and Azure XP Limited and with the directors of Golden Sands Resorts Limited (the owner of the resort) and what was felt to be in the best interests of all clubs' members, First National Trustee Company (UK) Limited (FNTC) was requested to establish a new company to act as manager of the clubs on behalf of all clubs’ members. FNTC has therefore established Vacation Club Services Limited (VCSL) to act as the new club manager for Golden Sands Island Residence Club, The Heavenly Collection, and Azure Experiences Membership Club (Azure X)....

CLC World Resorts & Hotels’ Health & Safety collaboration with Hospiten, Tenerife
7 Jul 2020

CLC World Resorts & Hotels’ Health & Safety collaboration with Hospiten, Tenerife

Richard Wafer, Managing Director – Tenerife, met with Orlando Bermejo Alfonso, Director Commercial Canarias de Hospiten, to discuss CLC World’s SafeHands initiative, staff training and to review revised Health & Safety protocols and procedures at CLC World’s resorts on Tenerife. Bermejo Alfonso was impressed with the SafeHands initiative and commended CLC World on its thoroughness. “It was a pleasure to meet Orlando Bermejo Alfonso,” said Richard Wafer. “It is a privilege to be working with Tenerife’s largest hospital and to receive their approval of SafeHands. “SafeHands was designed to provide the highest possible protection levels for our Members, guests and our team members....

CLC World Resorts & Hotels announces launch of "Safe Hands" initiative
18 Jun 2020

CLC World Resorts & Hotels announces launch of “Safe Hands” initiative

CLC World Resorts & Hotels has been recognised for 36 years for its exacting standards, and in light of the Covid-19 pandemic has reassessed its cleanliness protocols, releasing its Safe Hands initiative. “We are entering a ‘new normal’ where consideration of Covid-19 is a clear priority for members and guests,” said Patrick Ingram, Group Managing Director, CLC World. “We want to reassure everyone who walks through our doors that our commitment to their health and safety is our top priority. Furthermore, we want the CLC World team to understand that their health is safeguarded alongside that of our guests as we...

Anfi Group’s safety protocols against legionella stricter during lockdown period
15 Jun 2020

Anfi Group’s safety protocols against legionella stricter during lockdown period

Each week, the Anfi Group turns more than 5,000 water taps on and off as a protocol against legionella in its resorts. The mandatory tourism closedown obliges this resort, which operates in the south of Gran Canaria, to intensify maintenance tasks, among which are the monitoring of the hot and cold water pipes and the analysis of the parameters of the swimming pool water.  The company has retained a small team of maintenance staff who are in charge of turning all of the water taps in the hotels on, one by one, and letting the water run for five minutes...

11 Jun 2020

Diamond Resorts statement on re-opening measures post Covid-19

While we eagerly anticipate the reopening of our resorts across Europe, we want to assure you our team is taking the necessary safety and sanitisation measures to protect all of our members, owners, guests and team members. Following guidelines from local health experts and the World Health Organisation, we have expanded our Diamond Standard of Clean protocols. Here are some of the things you can expect during your next holiday: At Reception Low-Touch Options: Where possible, we encourage pre-registered guests to check-in using the Diamond Resorts mobile app. Guests can also use the Express Checkout feature and find resort information using the...

28 May 2020

CLC World shortlisted finalists for business charity award.

CLC World Resorts & Hotels is proud to have been a shortlisted finalist for the Business Charity Award ‘Charity Partnerships – Sport, Leisure and Travel’ relating to their charity initiative, CLC World Charity Holidays in partnership with Dreams Come True. We would like to offer our congratulations to the winners, Haven and RNLI for their partnership with their vision of creating a truly ‘safe haven’ for the 2.9million holidaymakers who visit its parks each year. Graham Wilding, UK Managing Director, said: “It was a privilege to be in the esteemed company of Wimbledon AELTC and WaterAid, British Airways and Comic Relief, and...