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Wyndham Destinations becomes first timeshare company to commit to ECPAT Code to end human trafficking
16 Oct 2019

Wyndham Destinations becomes first timeshare company to commit to ECPAT Code to end human trafficking

Wyndham Destinations (NYSE:WYND), the world’s largest vacation ownership and exchange company, has become the first timeshare company to sign the Tourism Child-Protection Code of Conduct with ECPAT-USA. The formal agreement solidifies the commitment Wyndham Destinations has previously made at its 225 managed vacation club resorts in North America, the Caribbean, and Asia Pacific to combat human trafficking. By signing the agreement, the company joins many of the major hotel chains in actively protecting children from exploitation. Corporate partners help mitigate the risks associated with a crime that affects millions of youth worldwide. By signing The Code and joining ECPAT-USA in the...

RDO’s new chairman of the Board announced
15 Oct 2019

RDO’s new chairman of the Board announced

RDO is pleased to announce that Lee Dowling, Senior Vice President & Managing Director Europe and Middle East at Marriott Vacation Club International, has been appointed Chairman of the Board, succeeding Susan Crook, who stepped down at the end of her four-year tenure at the RDO conference in September. Lee’s extensive knowledge of the European industry and his tenure on the Board since early 2016 will serve the Organisation well and will be invaluable in driving forward RDO’s lobbying and enforcement campaigns and in delivering the best possible service to members. "It is a privilege to have been appointed by the Board as...

24 Sep 2019

A Look Back at RDO10 Conference 2019 – The Next Chapter

This year’s RDO Conference was a success, with some world-class speakers, top-industry experts, and a varied mix of business and education sessions which proved to be informative, entertaining and motivational. Our venue for this year’s conference was once again the Don Carlos Leisure Resort & Spa located in Marbella. The theme “The Next Chapter” was chosen to reflect the fundamental shifts taking place across the world which we have witnessed in the last couple of decades, that are only set to become ever more significant. The impacts of these technologically driven changes can be seen in almost all areas of our...

27 Aug 2019

What to Expect at RDO10 Conference: The Next Chapter

For this year’s RDO Conference we will be returning again to the superb Don Carlos Leisure Resort & Spa, Marbella. Of course, it is not only this gorgeous location that our attendees will be able to look forward to, but also another RDO Conference with a packed line-up of inspirational keynote and guest speakers, networking opportunities and the promise of a fantastic time to be enjoyed by all. The theme we decided upon for RDO10 is the The Next Chapter. This is to reflect the fundamental shifts taking place across the world which we have witnessed in the last couple of...

13 Aug 2019

Yield Management – Slicing the Pie with RDO10 Expert Panel of Speakers Daniel Bates, Guy Mantel and Roman Sucharzewski

At every RDO conference, in addition to the inspirational speakers and motivational sessions, we always aim to provide our attendees with practical education sessions, and we’re pleased to announce that our panel of experts, Daniel Bates, Guy Mantel and Roman Sucharzewski, will be presenting “Yield Management - Slicing the Pie” at RDO10, organised by Janice Anderson-Pearne, VP Client Services & Operations EMEAA at Interval International. During this practical session, our panel of experts, Daniel, Guy and Roman will be taking a look at the interesting and occasionally controversial balancing act of the world of inventory yield management, a much needed business...

15 Jul 2019

Online Reviews: An untapped channel for the timeshare industry with RDO10 Speaker Jordan Pellant

With the rapid improvements in digital technology over the last decade such as the widespread availability of high speed mobile internet and incredibly powerful smartphones, there has been an accompanying increase in the use of social media networks, video streaming platforms such as YouTube, blogs and review websites such as TripAdvisor. As the use and sophistication of all of these have continued to increase globally year after year, power has continued to shift from brands to consumers. Whereas in the past, brands could rely on their own marketing to convince people to choose their products, through print, radio, TV and internet...

2 Jul 2019

The New Influence – how to build an influential brand online in the age of digital disruption with RDO10 Speaker Ste Davies

Today’s incredible digital technology, driven by the rapid growth of high-speed internet, smartphones as powerful as computers and other amazing innovations, has created incredible opportunities for individuals and brands. One obvious benefit for companies and individuals aiming to power their brand exposure in today’s increasingly interconnected world has been the massive growth in the usage of social media, with the number of social media users predicted to reach almost three billion by 2021. That means that around two billion more people will have become social media users since 2010! The power of these platforms such as Facebook, Instagram, Twitter, YouTube, LinkedIn...

KwikChex awarded Trading Standards award
1 Jul 2019

KwikChex given Trading Standards Hero award

KwikChex, which manages the Timeshare Task Force on RDO’s behalf, has been awarded a Chartered Trading Standards Institute (CTSI) Hero Award for its work in targeting fraudsters and protecting consumers through its close cooperation with Trading Standards and local law enforcement agencies. Much of KwikChex’s focus has been on businesses targeting timeshare owners and in addition to providing guidance and assistance to consumers through its online and telephone services, it has provided expert witness testimony in a number of court cases in the UK, all of which have been successful. KwikChex is a corporate affiliate member of the CTSI and has been...

Anfi teams with Silva to fight gender violence
1 Jul 2019

Anfi teams with Silva to fight gender violence

The Anfi Group has launched an ambitious international campaign against gender violence featuring various employees of the leading European timeshare company. The Gran Canaria-based company launched its ‘Stop Violence’ initiative with the help of ambassadors including Manchester City and Spain soccer star David Silva, British actor Will Mellor, Norwegian rally driver Mads Østberg, and windsurf World Champion Daida Ruano. All feature in a high-impact video video calling for an end to gender abuse. The recording features individual messages in different languages and a final image from the Anfi employees, with one hand raised, demanding an end to gender violence. The sequence, which lasts...

Timeshare Task Force
28 Jun 2019

ITRA, ECC and M1 Legal

A number of consumers are advising that following the winding up of ITRA, they are being approached by European Consumer Claims (ECC) and are corresponding with M1 Legal.  These communications concern offers of continuing work said to have been started by ITRA. As consumers paid ITRA and entered into contracts with that business and it is now the subject of liquidation and insolvency investigations, the Timeshare Task Force, which is managed by KwikChex on behalf of RDO, advises that such approaches should be reported to the ITRA liquidator, Richard Long & Co., as they are likely to be unlawful – a...