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16 Apr 2019

Don’t miss your chance to register for RDO10 Conference!

Recently we announced to you that the theme for RDO10 will be “The Next Chapter” and that the conference will be taking place on the 11th & 12th September, at the Don Carlos Leisure Resort & Spa in Marbella. For each RDO Conference we aim to create an event that is as entertaining, educational and engaging as possible for our attendees. In order to achieve this goal, we carefully select a specific theme that we feel is highly relevant to the events that have occurred since the previous conference, and invite inspiring speakers from diverse backgrounds, to give informative and motivational...

9 Apr 2019

Jason Gamel named new President & CEO of ARDA

The American Resort Development Association (ARDA) has recently announced that Jason Gamel will be the new president and CEO, following an extensive national search lead by executive search firm, Spencer Stuart. In late March, the ARDA executive committee endorsed Gamel as the successful candidate. Gamel brings more than twenty years of experience in the hospitality and timeshare industries, including his current role as senior vice president of legal at Wyndham Destinations. “I am incredibly excited that Jason has been selected as ARDA’s new leader. His rich history in timeshare law, experience running ARDA’s state government affairs, coupled with his last five...

2 Apr 2019

Julian Houchin appointed Group Resort Management Director, CLC World Resorts & Hotels

CLC World Resorts & Hotels (CLC World) has announced the appointment of Julian Houchin as Group Resort Management Director. Julian has broad experience in global hospitality across a variety of disciplines and with a track record of turnaround success of underperforming hospitality businesses. Most recently, Julian and his partners developed a hospitality business in Croatia, successfully positioning Sun Gardens Dubrovnik, a 5-star mixed-use integrated resort, to compete with other luxury family resorts in Europe and affiliating the resort with The Leading Hotels of the World (LHW). Julian will be looking to “challenge the status quo on all fronts”, applying his experience and passion...

Eze directors sentenced to prison
22 Mar 2019

Eze directors sentenced to prison

On March 21st, Eze Europe Ltd director Dominic O'Reilly was sentenced to 28 months in prison and his daughter Stephanie to 18 months in prison, suspended for two years. Both were also banned from becoming company directors for nine and six years respectively. Last November, Dominic O'Reilly and Stephanie O'Reilly had pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008 relating to misrepresentation regarding the selling of "Leisure Credits" or 'Concierge Services", a so-called holiday and lifestyle product, as well as connected purported legal assistance to timeshare owners. In sentencing, Her Honour Judge Laurence Creed said that the O’Reillys...

Member Relations Manager for EUROC is appointed
22 Mar 2019

Member Relations Manager for EUROC is appointed

The Board of EUROC is pleased to announce the appointment of Jane Gilmartin as the Member Relations Manager for EUROC (European Resort Owners’ Coalition). Jane has an extensive career in timeshare and the holiday industry generally, stretching back to 1996 where she worked amongst other things as an overseas tour manager in Europe, Canada and the USA. She spent three years with Sunterra as a team leader before it was taken over by Diamond Resorts International (DRI) which then led her to working for its related travel partner; The Big Journey Company as Operations Manager. With a brief spell in Human Resources, she...

Important advice re increasing risks related to timeshare claims businesses
15 Mar 2019

Important advice re increasing risks related to timeshare claims businesses

On 22 February 2019, purported timeshare claims specialist’ businesses Meredith Pritchard Consultants Ltd. and First Law Solutions Ltd. were wound up in the UK High Court following action by UK authorities. The Insolvency Service presented petitions to the court on the grounds that both companies traded with a lack of commercial probity by failing to provide contracted services in a timely manner or at all. This included accepting payments in respect of non-viable claims, charging excessive fees, and using misleading and aggressive sales techniques. Losses to consumers deceived by the businesses are believed to be in excess of half a million...

EUROC European Resort Owners Coalition
12 Mar 2019

EUROC, the new association representing the interests of timeshare owners, is launched

On 27th February 2019 at a meeting of timeshare owners’ committees in Birmingham, delegates supported the proposals put forward for the budget, funding and structure for EUROC (European Resort Owners' Coalition), the new European owners’ representative body, and gave their unanimous approval for its launch on March 1st. Its creation follows the closure of TATOC in 2017, which left owners in the UK and mainland Europe without any form of representation and with little protection against the activities of fraudulent or deceptive operators. EUROC, which is run by owners, for owners, is to develop relationships with Europewide government departments, consumer organisations, enforcement...

12 Mar 2019

Jeremy Skidmore announced as moderator for RDO10 2019 Conference

Following the decision from industry veteran Robin Mills to step down as moderator of the RDO Conferences at the end of last year’s RDO9 2018 Conference, we are pleased to announce the recent decision to appoint Jeremy Skidmore as moderator for RDO10 2019 Conference. Jeremy brings a wealth of travel related experience having been a journalist for over 30 years on national and travel trade titles. Jeremy has previously worked as editor of Travel Weekly, been a reporter for The Telegraph and The Mail on Sunday, and a regular contributor to several national newspapers, television and radio stations, and online publications. In...

Another judgement made against International Timeshare Refund Action (ITRA)
8 Feb 2019

ITRA (International Timeshare Refund Action) wound up in the High Court

On 30th January 2019, KwikChex reports that International Timeshare Refund Action – more commonly known as ITRA, was wound up in the High Court of Justice England & Wales. This followed a petition made by a couple that had taken ITRA to court on grounds of unlawful conduct involving misrepresentations and failure to provide promised services concerning timeshare relinquishment and compensation. ITRA failed to refund monies as ordered by the court.  The original claim case against ITRA was one of several brought successfully against the business by consumers, with a number of courts repeatedly finding that ITRA had used deceptive methods and not provided...

5 Dec 2018

Howard Nusbaum ARDA President and CEO to Retire

After a successful 19 years as President and CEO of the American Resort Development Association, Howard Nusbaum has announced his intention to retire in 2019. The ARDA Board of Directors has appointed a search committee of its members to work with Spencer Stuart to conduct a national search for a new president. Ann Fastiggi and Leslie Hortum of Spencer Stuart are managing the process. Don Harrill, an ARDA past chairman and current chair of the ARDA International Foundation, is leading the search committee. Mark Wang, President of Hilton Grand Vacations and current ARDA Chairman, said, “We were of our course disappointed...