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News & Information

2 Apr 2020

The Anfi Group donates gloves and masks to help fight the coronavirus

The Anfi Group has recently donated approximately 6.000 disposable gloves and nearly 2,000 masks so that they can be used in the different health centers and hospitals of Gran Canaria in order to combat the spread of the coronavirus. Likewise, the company that has its resorts in the south of Gran Canaria has transferred several batches of surface disinfectant gel, according to a statement made by the Company. The donation responds to the call made by the competent authorities for hotel companies to donate all the sanitary and disinfection material that may be useful to deal with Covid19 due to the stop...

31 Mar 2020

RDO11 2020 Conference postponed to 2021

In light of the ongoing Coronavirus crisis, after careful consideration and consultation, we have made the difficult decision to postpone this year's conference RDO11, which was scheduled to take place at the 5* Pestana Vila Sol Premium Golf & Spa Resort, Vilamoura, Portugal on the 16th and 17th of September 2020. While hopefully, we could be over the worst by September, that does not mean that members will be in any shape to plan for the conference or send delegates, and as the majority of our potential speakers are from or involved in the leisure industry, they will be unwilling to...

30 Mar 2020

Advice to timeshare owners during the coronavirus crisis

RDO’S enforcement department, operated on its behalf by KwikChex, has been receiving requests for information from owners as to what the policies will be of timeshare companies and resorts if owners are not able to take their timeshare holiday due to the coronavirus emergency. KwikChex has already seen individual, positive examples of how this is being handled and in the first instance is recommending that owners make contact with their timeshare developer or resort to check on a case by case basis.  We are confident that owners will appreciate that it may also be difficult to determine what the position might...

19 Mar 2020

Diamond Resorts statement on the Coronavirus (COVID-19)

At Diamond Resorts, the safety of our members, owners, guests and team members is always our top priority. As the situation around the new coronavirus (COVID-19) continues to evolve, we are closely following recommendations from the World Health Organisation (WHO) and local health authorities on cleaning procedures and closures. Options are what everyone wants right now, so we are also temporarily changing some of our policies to provide flexibility during this time of uncertainty. Resort Closures Following instructions and mandates from local governments, we have temporarily closed several resorts, including on-site facilities and restaurants. Our teams are diligently working to notifying members,...

Former RCI marketing director, Colin Collins, dies
17 Mar 2020

Former RCI marketing director, Colin Collins, dies

We are very sad to announce that European timeshare veteran and former RCI marketing director, Colin Collins, died on 5 March. The popular industry stalwart passed away in Tenerife after a brief illness, aged 82. A former marketing director of the travel division of American Express, Colin was appointed marketing director of RCI Europe in 1985, forming a dynamic partnership with director Ron Haylock to launch and spearhead RCI’s European operations. Colin stayed with RCI until his retirement in 2000 and, among many achievements, was instrumental in the development of RCI Points, the industry’s first global points-based holiday exchange programme. He was a larger...

Anfi leads a preventive campaign against coronavirus between its staff and customers
11 Mar 2020

Anfi launches a preventive campaign against coronavirus between its staff and customers

The Anfi Group has just launched a prevention campaign against the coronavirus in order to avoid possible infections, as it did in the past in similar cases such as Influenza A. The company, which has over a thousand workers and 2,000 clients accommodated per week in its resorts, has launched, with immediate effect, the preventive campaign: 'Without contact, there is no infection'. Through this initiative, employees are recommended to avoid any type of physical contact such as shaking hands, kissing or hugging, both among colleagues and with third parties, according to the memorandum. This advice is also extended to those...

Lifestyle Luxury Vacation Club in Dubai affiliates to Interval International
9 Mar 2020

Lifestyle Luxury Vacation Club in Dubai affiliates to Interval International

Interval International has announced the affiliation of Lifestyle Luxury Vacation Club in Dubai, a leisure and business hub in the United Arab Emirates. The club includes four resort properties that offer members beachfront and urban experiences in this multicultural city known for its architecture, shopping, and nightlife. Lifestyle Luxury Vacation Club is a joint venture between Lifestyle Properties Group in the Dominican Republic and Dubai-based Al Habtoor Group, one of the region’s most respected conglomerates with interests in the hospitality, automotive, real estate, education, and publishing sectors. Al Habtoor is also the founder of the prestigious Dubai Polo Gold Cup Series. Club...

CLC WORLD PROUD TO RECEIVE PEER AWARD FOR CHARITY WORK
5 Mar 2020

CLC World receives Peer Award for charity work

At The Peer Awards on February 28th, held in Fortnum and Mason’s Drawing Room in London, CLC World Resorts & Hotels was proud to receive the award for ‘Collaborating with Charities’ relating to their charity initiative, CLC World Charity Holidays. The Peer Awards recognise innovation in business through the sharing of inspirational ideas. Finalists in the awards are themselves the judging panel, allowing the dissemination of those ideas across business sectors and regions. Graham Wilding, UK Managing Director, said: “It is a privilege to receive this award for the wonderful work CLC World Charity Holidays has done, particularly as it is recognition...

Eze directors ordered to pay back over £400,000
17 Feb 2020

Eze Group directors ordered to pay back over £400,000

At a hearing in Birmingham Crown Court last week, Dominic O’Reilly and his step daughter Stephanie, who had previously pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008 for their roles in aggressive mis-selling between 2014 and 2017, were ordered to pay back £424,560 for their part in running a ‘leisure club’ scam. Eze Group businesses would invite consumers, typically existing timeshare owners, on a free ‘mini break’, which included a presentation given by Eze staff. Some presentations lasted up to eight hours and attendees were subjected to aggressive and highly manipulative sales tactics to encourage them to sign up for services they...

RCI Welcomes UK Resort Whittlebury Park To Its Global Exchange Network
17 Feb 2020

RCI welcomes UK resort Whittlebury Park to its global exchange network

RCI, the global leader in vacation exchange as part of Wyndham Destinations (NYSE:WYND), has recently entered into an affiliation agreement to welcome Whittlebury Park to the RCI exchange network. The recently constructed, spacious accommodation on the Whittlebury Park estate marks the launch of the resort’s vacation ownership sales through the Whittlebury Park Vacation Club, in addition to the estate’s existing hotel, golf, conference and spa operations. “We are delighted to partner with RCI to offer the widest range of exchange options to our vacation club owners, giving them the ultimate flexibility with their club membership,” explained Jeff Sargeant, Owner of Whittlebury Park. “We have...