News & Information

DAE launches new and improved website
30 Oct 2018

DAE launches new and improved website

Worldwide timeshare exchange provider, DAE, has launched a new website, completely overhauling the functionality and feel of their vacation exchange platform at  Managing Director, DAE Global, Francis Taylor, said the new website had been designed with the overall member experience as the primary focus. “Members have always loved DAE’s simple and easy framework for exchange, and now we are proud to deliver that same level of service online through our new and improved, interactive website,” said Mr Taylor. “As well as easily searching for exchanges by region, Members can now find inspiration for their next vacation adventure through destination articles and resort...

Karma Group introduces Karma Chang in the spiritual heartland of Thailand
26 Oct 2018

Karma Group introduces Karma Chang in the spiritual heartland of Thailand

Karma Group has announced the addition of Karma Chang in Chiang Mai to it’s portfolio of Karma Retreats in the world’s most spectacular locations, giving guests the opportunity to experience Thailand’s spiritual heart and old world charm. Karma Chang is located close to the riverside in Chiang Mai, one of the city’s most popular locales. Just 4 km from the city centre and 5km from Chiang Mai International Airport, Karma Chang is an oasis of relaxation and the ideal launchpad from which to explore Chiang Mai’s numerous attractions including Wat Ko Klang Temple, Wat Chedi Liem Temple, 14th-century Wat Phra...

23 Oct 2018

Diamond Resorts committed with the Environment

Diamond Resorts Europe presents their sustainability projects to increase awareness amongst guests and team members With 25 resorts and more than 2,250 accommodations in Europe, Diamond Resorts started a journey towards sustainable practices five years ago obtaining the ISO14001 certification that clearly marked the beginning of environmental efficiency. Amongst the many initiatives all resorts have carried out, energy saving initiatives include led lighting in apartments and common areas, light movement sensors in common areas and offices, double-glazing, UV filters for windows to reduce the temperature within the accommodation and reduce air conditioning consumption, energy efficient electrical appliances, pool covers for heat loss...

Christel House International poised for new leadership
22 Oct 2018

Christel House International poised for new leadership

Twenty years ago, Christel DeHaan founded Christel House, a charity to transform the lives of impoverished children and lift them out of poverty.  Today, DeHaan announced she will retire as CEO of Christel House International (CHI) at the end of the year but will remain in her role as board chair.  She has named former Indianapolis mayor, Bart Peterson, as her successor, with the support and endorsement of the CHI board. “Bart is a proven leader with impeccable integrity and a passion for the Christel House mission,” says DeHaan. “As the first mayor in the country legislatively empowered to authorize charter...

18 Oct 2018

How to create the loyalty loop with your guests

In an incredibly short space of time the power in the relationship between consumer and brands has shifted massively towards the consumer. This is due In large part to the widespread prevalence of high-speed internet, powerful smartphones, social networks and consumer review sites. As the usage of these modern tools continues to grow, it means that increasing numbers of consumers have an incredible access to a wealth of information, including while on the move. For example if someone is out and about shopping, they may want to find out a great local restaurant or cafe to enjoy a meal. With their...

9 Oct 2018

Brexit – Unemployable!

Unemployable - so this is where Brexit is taking us! Theresa May announced at the Conservative Party Conference last week, that “taking back control” after Brexit would mean that the UK would have control over who came here to work and “low skilled” workers, whether from the EU or elsewhere, who earn less than £50,000 would not be allowed entry. Setting aside the fact that it is highly likely that whatever limits the UK Government decides to put on EU workers seeking to come here, will be mirrored by the EU, so if you are a UK national and  “low skilled”...

Ricardo Montaudon
8 Oct 2018

Ricardo Montaudon President RCI Latin America

It is with sad news that we announce that Ricardo Montaudon, President of RCI Latin America, passed away on October 3 after a very brief illness. Ricardo was one of RCI’s most recognisable ambassadors and a champion of our industry and the Latin American region. He was with RCI for 33 years and was passionate about the company and clients he served.  Gordon Gurnik President of RCI said “He built a legacy of leadership through his expertise, commitment, and signature enthusiasm.  His compassion and spirit of service were reflected through his ardent support of Christel House and his service as a...

1 Oct 2018

Expectations Group launch new travel service – Expectations Travel

Expectations Group, a progressive travel company, has just launched its newest programme aimed at bringing luxury travel to both its members and the wider public – Expectations Travel. Having teamed up with a number of travel partners, the new service will provide not only big discounts on luxury cruises, safaris and ski holidays, it will also provide access to the in-house Concierge Team who will take care of all of your travel needs. The team can manage everything from booking flights and transfers to designing bespoke itineraries based on your personal holiday needs and wishes. Whether it’s a classic beach holiday,...

1 Oct 2018

Interval International US-Resident members cite importance of exchange

INTERVAL INTERNATIONAL’S U.S.-RESIDENT MEMBERS CITE IMPORTANCE OF EXCHANGE IN PAST AND FUTURE PURCHASING – Page Interval International, a worldwide provider of vacation services, revealed that 95 percent of its U.S.-resident members find the ability to exchange their timeshare to be an important component of their ownership and future purchasing decisions.  These findings are from the Interval International 2018 Membership Profile, U.S. Edition, which was developed from a sample of U.S.-resident vacation owners maintaining an active Interval membership. The online study was undertaken to provide insights for use in the development of services and benefits to be offered to Interval members. It...

27 Sep 2018

A Look Back at RDO9 Conference 2018 – Action Changes Things

This year’s RDO9 Conference was a success, with some world-class speakers, top-industry experts, and a varied mix of excellent conference and breakout sessions which proved to be entertaining, informative and motivational. Our venue for this year’s conference was once again the Pestana Chelsea Bridge Hotel and Spa in London. It is this ever increasing expectation that travellers have of their holidays, especially in terms of their resort or hotel accomodation and the different memorable experiences they desire while travelling, that made this year’s RDO Conference theme so important. The travel and tourism industry continues to increase globally, and the timeshare and vacation...