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Statement on timeshare maintenance fees during the pandemic
29 Oct 2020

Statement on timeshare maintenance fees during the COVID-19 pandemic

Timeshare owners pay an annual fee towards the maintenance of their resort, irrespective of whether they choose to holiday at their ‘home’ resort or use the exchange system to holiday elsewhere. The fee typically covers cleaning, maintenance, staff salaries, taxes, insurance, energy supplies and the operation of any common facilities eg swimming pools, spas, children’s play areas, tennis courts, golf courses, restaurants and cafes. A portion of the management fee is set aside to build up reserves to pay for non-recurring costs such as furniture and appliances. At this stage it is too early to assess the impact of the pandemic...

Timeshare Task Force
19 Oct 2020

Urgent warning re scare tactics being directed at members of CLC World Resorts & Hotels

Reports are reaching KwikChex of cold calls and unsolicited emails being sent to CLC members that are seeking to scare them into paying fees / entering into contracts with unregulated claims companies. One  such email has been sent from timeshare-compensation.com. Information regarding this business has been published on the Timeshare Business Check website – see link https://timesharebusinesscheck.org/directory/timeshare-compensation-com/. It identifies the company behind the website as Viking Consultants and includes the following “The CEO of Viking Real Estate and Consultants is Mike Farhoud. He is an ex-Silverpoint sales executive. They are known to contact consumers by cold-calling and unsolicited emails – consumers are advised...

CLC World Resorts & Hotels announces partnership with De Vere's Cotswold Water Park
14 Sep 2020

CLC World Resorts & Hotels announces partnership with De Vere’s Cotswold Water Park

CLC World Resorts & Hotels is proud to announce it will be increasing its staycation options for UK based members through an exciting partnership with De Vere’s Cotswold Water Park. CLC World has guaranteed usage of the luxurious Watersmeet apartments and suites from 16th October 2020 across 2021. With a selection of suites, one, two and three bed luxury apartments all equipped with kitchenettes and full use of the resort’s facilities including bars, restaurants, spa and a large gym, CLC World members will have an attractive range of accommodation to choose from. Graham Wilding, Managing Director Resorts & Hotels Division, said: “This...

18 Aug 2020

RCI unveils the “New Shape Of Travel”

RCI, the world’s leading holiday exchange company under the Panorama portfolio of leading travel membership brands, announced today it is launching a new suite of travel experiences for its members and affiliates under a new brand profile. RCI, which pioneered the timeshare exchange concept more than 45 years ago, is reinventing itself for the new shape of today’s travel with enhanced product offerings for its 3.9 million members around the world. “The new RCI is evolving beyond its storied history as the timeshare industry’s trusted exchange partner. Today, we are expanding our services to become the trusted travel advisor to our members...

The Canary Islands becomes the first Spanish region in which tourists will be covered for travel assistance relating to COVID-19
11 Aug 2020

The Canary Islands becomes the first Spanish region in which tourists will be covered for travel assistance relating to COVID-19

The Ministry of Tourism, Industry and Commerce of the Canary Islands Government has signed an agreement with AXA Spain for the subscription of a travel assistance policy applicable to all tourists traveling to the Islands, whether foreign or national, and with the order to respond to incidents related to the Covid-19, among which is the need to extend quarantine stays. The agreement was signed by the regional councilor Yaiza Castilla, on behalf of the public company Promotur Turismo de Islas Canarias of which she is CEO, and the company AXA Seguros, represented on by the director of the Canary Islands Area,...

2020 Traveller’s Choice Awards
10 Aug 2020

CLC World resorts are the Traveller’s Choice

CLC World Resorts & Hotels are delighted to announce Tripadvisor has awarded the 2020 Traveller’s Choice Awards (formerly Certificate of Excellence) to 10 CLC World resorts and 2 of CLC World resort restaurants. “We’re proud of the effort all our team members have put in to making this possible – the dedication, passion, hard work, and of course friendly smiles, that make all our guests feel welcome and have the best of holidays,” said Graham Wilding, Managing Director, Resorts & Hotels Division. “Also, a big thank you to our guests who took the time to post their reviews, it wouldn’t be possible...

Wyndham Destinations introduces new panorama brand to drive growth of its vacation membership and travel technology businesses
29 Jul 2020

Wyndham Destinations introduces new Panorama brand to drive growth of its vacation membership and travel technology businesses

Business line will serve as the parent-brand for RCI and portfolio of exchange and other membership travel groups to set the stage for business expansion New products and services present travelers a whole new range of opportunities for travel experiences beyond their traditional timeshare ownership Wyndham Destinations has announced the creation of Panorama, a new business line to manage the company’s exchange, membership, and travel technology brands. The new Panorama portfolio will have three areas of focus, including timeshare exchange companies RCI -- the world’s largest vacation exchange network -- 7Across (formerly known as DAE), and The Registry Collection; travel and leisure businesses...

14 Jul 2020

New club manager appointed for Azure Resorts

Following discussions with the liquidators of both Azure Resorts Limited and Azure XP Limited and with the directors of Golden Sands Resorts Limited (the owner of the resort) and what was felt to be in the best interests of all clubs' members, First National Trustee Company (UK) Limited (FNTC) was requested to establish a new company to act as manager of the clubs on behalf of all clubs’ members. FNTC has therefore established Vacation Club Services Limited (VCSL) to act as the new club manager for Golden Sands Island Residence Club, The Heavenly Collection, and Azure Experiences Membership Club (Azure X)....

Diamond’s European Resorts Start to Re-Open
9 Jul 2020

Diamond’s European resorts start to re-open

With newly devised and comprehensive Covid-19 preventative protocols, Diamond opened the doors to 6 of its European resorts last weekend – all resorts in England and two resorts on the Costa del Sol.  By the 1 August 19 will have reopened. Following guidelines from local health experts and the World Health Organisation, along with recognised audit and leading national hospitality industry organisations, we are taking the safety and protection of both guests and team members very seriously.  We have created and introduced procedures that are safe for everybody and expanded our Diamond Standard of Clean protocols. Here are some of the...

CLC World Resorts & Hotels’ Health & Safety collaboration with Hospiten, Tenerife
7 Jul 2020

CLC World Resorts & Hotels’ Health & Safety collaboration with Hospiten, Tenerife

Richard Wafer, Managing Director – Tenerife, met with Orlando Bermejo Alfonso, Director Commercial Canarias de Hospiten, to discuss CLC World’s SafeHands initiative, staff training and to review revised Health & Safety protocols and procedures at CLC World’s resorts on Tenerife. Bermejo Alfonso was impressed with the SafeHands initiative and commended CLC World on its thoroughness. “It was a pleasure to meet Orlando Bermejo Alfonso,” said Richard Wafer. “It is a privilege to be working with Tenerife’s largest hospital and to receive their approval of SafeHands. “SafeHands was designed to provide the highest possible protection levels for our Members, guests and our team members....