The Next Generation Of Buyers
The report from the Bournemouth undergraduate team has been published and is now available to download from the members-only section of this site. Sue McNicol and I have worked with this team of 4 final year students over the past 12 months and sat in on various meetings they have had with RDO members, to discuss the industry and where it is going and very generously they were hosted by Holiday Club Resorts in Gran Canaria and Club la Costa in the West Country, so that they could experience timeshare resorts, meet with owners and see the sales processes at...
2012 And All That
Post RDO 2 and ARDA Fall in September and November respectively, I seem to have been endlessly writing pieces for various journals so the writing of blogs went very much to the back of the queue and then we had Christmas etc etc. So apologies for all those of you waiting with baited breath for my pronouncements on matters of moment within the industry – not that there are that many of you I would venture to think! New Year is of course a time for resolutions and new leaves being turned, but I tend to give those a miss –...
After The Conference
I returned from what I thought was a really good conference determined to write a blog on the highlights of the event, but such is the demand for instantaneous news and views, that by the time I am back at my desk I have already provided a piece for RCI Ventures and Perspective Magazine on the conference and on what 2012 holds for the industry and am beginning to run out of "bon mots"! This just proves what we were told at the conference about the speed of news transmissions, social media and comment etc. So is there anything left to...
Timeshare and Exchange
A couple of weeks ago, I was talking to a very helpful lady in the Exchange Department of one of Europe's 2 Exchange Companies. I have to admit straight away that I am not the world's most reliable timeshare owner, in that I am notorious for forgetting to deposit my week for exchange if that's what we've decided to do that year, or conversely, fail to book a week at our home resort until it's almost or often is too late to get anything. I imagine this gives you the general picture and needless to say my family are baffled...
RDO’s new website (and British society)
We are in the middle of what is supposed to be the "silly season" for news and normally with politicians on holiday the media is stuck for good stories to run. This year they must think their Christmases have all come at once - or perhaps not as both news editors and politicians rush back from their holidays to deal with the continuing euro crisis, the US debt problems and more locally - riots on the streets of London and other UK cities. On this latter point, it is deeply shaming speaking as a British citizen, to see the looting...
RDO Enforcement in Action
On 5th January 2011, the Advertising Standards Authority in London issued what they call an "Assessment" but which we lawyers would call a" judgment", in that its publication has consequences with which the parties must comply. Let us wind back 7 months...