RDO / Uncategorised
4 Jul 2019

John Spence appointed the Edward P. Bass Distinguished Visiting Professor of Architectural Design at the Yale University School of Architecture

John Spence, Founder and Chairman of Karma Group, has been honoured for the second time by the Yale University School of Architecture by being appointed the Edward P. Bass Distinguished Visiting Professor of Architectural Design for the fall semester of the 2019-2020 academic year. This marks the first time that the faculty has offered this position to the same person on more than one occasion. Established through the generosity of Edward P. Bass, this fellowship enables the School to invite distinguished private and public sector leaders in the development community to participate as integral teaching members in advanced studios and seminars. John...

Appeal case against Silverpoint dismissed at the Santa Cruz Provincial High Court
30 Jan 2018

Consumer wins case against ITRA in Weston-Super-Mare County Court

On 19 January 2018 a member of the public was awarded £4,802.60, the judge stating that breaches of contract by International Refund Action Ltd (ITRA) were “completely unacceptable” and that ITRA had not provided the services promised.  The judge also commented that the “breaches were as fundamental as they could possibly get” and that there had been “so little done for so much money”. The consumer had approached KwikChex, which manages the Timeshare Task Force on behalf of RDO, after ITRA failed to clearly respond for over a year to requests to detail what ITRA had carried out on the consumer’s behalf. KwikChex provided free...

New consumer helpline launched
17 Jul 2017

New consumer helpline launched

A new consumer helpline is being launched by KwikChex today for members of the public with queries or complaints about companies that are not in membership of RDO. This follows the decision taken by the TATOC directors last month to close their helpline service. This will complement the existing advice website,,  provided for consumers by KwikChex. The assistance given over the helpline will, like the website, be entirely free to consumers – providing a unique and invaluable service, with advice on concerns and complaints to timeshare consumers. All requests for help will be responded to in detail. The funding for the helpline will...

24 Feb 2017

Karma Resorts renew their partnership with the Road Safety Western Force & RugbyWA

Karma Resorts have renewed their partnership with the Road Safety Western Force & RugbyWA as ‘Official Resort Partner’ for 2017, continuing the excellent relationship forged at the club’s inception in 2005. “Western Force players, staff and fans have enjoyed a special relationship with Karma Resorts throughout the years,” said John Spence, Chairman and Founder of the Karma Group. “We are hugely proud to continue supporting The Force in 2017 in Super Rugby and this year we are also expanding our commitment to rugby in the west with a new partnership with RugbyWA Juniors, supporting the growth and development of the next...

Interval International welcomes Marina Golf Rapel, Chile, to its exchange network
26 Sep 2016

Interval International welcomes Marina Golf Rapel, Chile, to its exchange network

Interval International has announced the addition to its global vacation exchange network of the shared ownership component of Marina Golf Rapel, a mixed-use resort located in central Chile. A popular travel destination, the country features a diverse landscape composed of spectacular glaciers, vast deserts, lush rainforests, fertile vineyards, and unspoiled beaches. “Sales at the resort have exceeded our expectations and we expect that this will continue owing to our product’s appeal to potential vacation owners,” said Ricardo Devoto, general manager of Marina Golf Rapel Marina Golf Rapel is situated in the city of Las Cabras, 87 miles south of Santiago, in the...

Cortona Manor House & Spa in Tuscany affiliates to Interval International
22 Jul 2016

Cortona Manor House & Spa in Tuscany affiliates to Interval International

Interval International has announced the affiliation of Cortona Manor House & Spa in Umbria, Italy. Built in the 18th century, the resort is four miles from Cortona, one of the oldest hill towns in Tuscany. “This 300-year-old property is the perfect base from which our members can explore some of the most impressive sights and attractions in the Tuscany and Umbria regions, including the cities of Florence and Siena,” said Darren Ettridge, Interval’s senior vice president resort sales and business development for Europe, Middle East, Africa, and Asia. Cortona Manor House was restored using materials that have a reduced ecological impact and...

RCI adds UK resorts Belton Woods and Slaley Hall to portfolio
21 Jul 2016

RCI adds two resorts, Belton Woods and Slaley Hall, to UK portfolio

The Home Owners’ Association Committees at two UK shared-ownership properties, Belton Woods and Slaley Hall, have announced affiliations to RCI. Belton Woods and Slaley Hall are set in the expansive and tranquil woodlands of the English countryside, near Grantham and Northumberland respectively. The addition of these two properties sees a total of 69 lodges from these two resorts being available in the RCI global exchange network. Allan Reich, General Manager of the resorts, said: “We have had a long and successful relationship with RCI, which we are delighted to be strengthening with the addition of these additional resorts. I see this partnership as...

Hard Rock Hotel Goa affiliates with RCI
7 Jul 2016

Hard Rock Hotel Goa affiliates with RCI

RCI, along with Convention Hotels India Pvt. Ltd (CHI), have announced an agreement to affiliate Legends Club at the Hard Rock Hotel Goa to the RCI network. Located near the vibrant and famous Calangute beach in North Goa, the 135-room Legends Club at the Hard Rock Hotel Goa is the first music memorabilia themed resort of its kind in India. “This is the first ever music-inspired hotel in India. This affiliation opens doors to our members across the world, providing them with the opportunity to experience the ‘complete entertainment’ resort, ”said Pali Badwal, managing director, RCI India. “With the addition of...

24 Mar 2016

Three RAL managed properties recognised as Interval International Select Resorts

Interval International has announced that Surfrider Beach Club, Island Towers Resort, and Tropical Sands Resort have been designated as Interval International Select Resorts®. The three inviting properties are managed by RAL Resort Property Management, a family owned company with a long history of providing a full-range of management services to the shared ownership industry. “RAL’s executive team has worked diligently to implement an ongoing renovation program at its properties,” said Neil Kolton, Interval’s director of resort sales and service for the Caribbean and Florida. “Coupled with the company’s strong tradition of creating memorable vacation experiences for its owners, it’s clear why...

22 Mar 2016

DAE Launches Resorts of Excellence Programme

DAE (Dial An Exchange) has launched an independent programme set to recognise the highest quality resorts in its network. The Resorts of Excellence programme will highlight the holiday resorts that DAE members consistently rate as very good or excellent. After returning from an exchange or bonus week holiday, DAE members are encouraged to review their experience. As well as a free format review, they are asked to rate the resort under seven different criteria, from staff helpfulness through to quality and cleanliness. Members can rate each category from one to five, with one being poor and five for excellent. To achieve the status...