CLC World Resorts & Hotels has been recognised for 36 years for its exacting standards, and in light of the Covid-19 pandemic has reassessed its cleanliness protocols, releasing its Safe Hands initiative.
“We are entering a ‘new normal’ where consideration of Covid-19 is a clear priority for members and guests,” said Patrick Ingram, Group Managing Director, CLC World. “We want to reassure everyone who walks through our doors that our commitment to their health and safety is our top priority. Furthermore, we want the CLC World team to understand that their health is safeguarded alongside that of our guests as we re-open for business.
“This is why, in consultation with local, national and international health authorities, we have designed Safe Hands which provide the highest possible protection levels for everyone.”
With CLC World you’re in Safe Hands
CLC World will actively monitor and evolve the Safe Hands initiative, so members and guests can be confident our focus is on theirs and our teams’ health and safety.
Safe Hands focuses on 9 key areas setting an even higher standard of cleanliness for our accommodation and facilities. When guests stay at CLC World resorts and hotels, they will notice a number of additions and changes to our cleaning regimen and layouts.
Arrival – Check-in protocols are in place to reduce contact levels. All guests will find individual, detailed pre-arrival information in their confirmation email or on the specific resort website.
Public Areas – Additional hand sanitising dispensers will be available throughout the resorts and hotels. Enhanced and more frequent cleaning is in place for areas such as the lobby, fitness centres, pools and all other high contact zones.
Accommodation – Enhanced cleaning practices have been implemented which include the use of hospital-grade, disinfectant products. A room seal will be in place to indicate that the accommodation has not been accessed since being cleaned and inspected. Certain, purely aesthetic, items which have previously featured in rooms may have been removed to reduce contact points.
Restaurants – The capacity and layouts within bars and restaurants have been adjusted to ensure physical distancing and new buffet concepts, where relevant, are in place. Additional sanitising of tables and chairs between guests. Cutlery items will be sealed for use and condiments will be supplied upon request.
Pool Areas – Sunbeds will be distributed to ensure social distancing, with equipment made available to facilitate sanitisation between users. The number of people in the pool at any one time will be controlled as required. The vast majority of CLC World’s accommodation allows guests the flexibility to also use their private sun terraces.
Physical Distancing – On-property signage reiterating physical distancing guidelines are in place. Public areas including restaurants and bars have been reorganised to ensure distancing can be practiced and Safe Hands cleaning codes can be followed.
Specialist Equipment – Electrostatic sprayers and/or disinfecting fogger machines have been introduced to sanitise surfaces. These machines rapidly clean and disinfect entire areas such as guest rooms, lobbies, gyms and pool areas.
Chemical Usage – Health authority approved disinfectant products are being used throughout our resorts and hotels worldwide.
Training – All team members are trained and have been certified to help safeguard your health and their own. Workplace protocols have been enhanced and daily employee health monitoring is in place.
Members and guests can rest assured that when it is time to travel again, CLC World’s resorts and hotels will be ready to welcome them in a safe and relaxing environment.
For resort specific information and travel advice, please visit https://www.clcworld.com/safe-hands/.