RDO’S enforcement department, operated on its behalf by KwikChex, has been receiving requests for information from owners as to what the policies will be of timeshare companies and resorts if owners are not able to take their timeshare holiday due to the coronavirus emergency.
KwikChex has already seen individual, positive examples of how this is being handled and in the first instance is recommending that owners make contact with their timeshare developer or resort to check on a case by case basis. We are confident that owners will appreciate that it may also be difficult to determine what the position might be too far ahead as the situation is still ongoing and evolving and circumstances are likely to vary considerably depending on multiple factors, such as resort location and the time of the year holidays are due to be taken.
KwikChex has reached out to developers and resorts to ask that they do their utmost to keep owners informed to the very best of their abilities and also advise KwikChex similarly so it can respond to enquiries.
RDO and KwikChex send their best wishes for the health of all in these trying times in the hope that the crisis passes soon. In the meantime, KwikChex has increased its resources to provide the greatest level of assistance possible to owners.