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Eze directors sentenced to prison
22 Mar 2019

Eze directors sentenced to prison

On March 21st, Eze Europe Ltd director Dominic O'Reilly was sentenced to 28 months in prison and his daughter Stephanie to 18 months in prison, suspended for two years. Both were also banned from becoming company directors for nine and six years respectively. Last November, Dominic O'Reilly and Stephanie O'Reilly had pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008 relating to misrepresentation regarding the selling of "Leisure Credits" or 'Concierge Services", a so-called holiday and lifestyle product, as well as connected purported legal assistance to timeshare owners. In sentencing, Her Honour Judge Laurence Creed said that the O’Reillys...

Important advice re increasing risks related to timeshare claims businesses
15 Mar 2019

Important advice re increasing risks related to timeshare claims businesses

On 22 February 2019, purported timeshare claims specialist’ businesses Meredith Pritchard Consultants Ltd. and First Law Solutions Ltd. were wound up in the UK High Court following action by UK authorities. The Insolvency Service presented petitions to the court on the grounds that both companies traded with a lack of commercial probity by failing to provide contracted services in a timely manner or at all. This included accepting payments in respect of non-viable claims, charging excessive fees, and using misleading and aggressive sales techniques. Losses to consumers deceived by the businesses are believed to be in excess of half a million...

Another judgement made against International Timeshare Refund Action (ITRA)
8 Feb 2019

ITRA (International Timeshare Refund Action) wound up in the High Court

On 30th January 2019, KwikChex reports that International Timeshare Refund Action – more commonly known as ITRA, was wound up in the High Court of Justice England & Wales. This followed a petition made by a couple that had taken ITRA to court on grounds of unlawful conduct involving misrepresentations and failure to provide promised services concerning timeshare relinquishment and compensation. ITRA failed to refund monies as ordered by the court.  The original claim case against ITRA was one of several brought successfully against the business by consumers, with a number of courts repeatedly finding that ITRA had used deceptive methods and not provided...

Another judgement made against International Timeshare Refund Action (ITRA)
29 Jun 2018

Another judgement made against International Timeshare Refund Action (ITRA)

International Timeshare Refund Action (ITRA) have had a judgement made against them in a court action brought by a consumer. The action was supported by KwikChex, which manages the Timeshare Task Force on RDO’s behalf. On 4th June, ITRA, which failed to turn up in court and defend the claim, were ordered to refund a consumer all the monies he paid to them plus costs – a total of over £5700. For more information, go to https://timesharetaskforce.org/2018/06/28/another-judgement-issued-against-itra-in-court-and-this-time-they-dont-even-show-up/...

ITRA loses another court case
12 Apr 2018

ITRA (International Timeshare Refund Association) loses another court case

A consumer was awarded a total of £9765.90 at Workington County Court in March in a case against ITRA. The amount included a full refund of all monies paid to ITRA, plus costs and interest. The judge ruled that ITRA was guilty of misrepresentation in the sales process, deceiving the consumer by making false statements and promises and breach of contract for not carrying out promised work. She stated that ‘there was a complete failure by ITRA to comply with the Consumer Rights Act.’ This is the third case that the Task Force has provided free support to consumers making claims against...

Appeal case against Silverpoint dismissed at the Santa Cruz Provincial High Court
30 Jan 2018

Consumer wins case against ITRA in Weston-Super-Mare County Court

On 19 January 2018 a member of the public was awarded £4,802.60, the judge stating that breaches of contract by International Refund Action Ltd (ITRA) were “completely unacceptable” and that ITRA had not provided the services promised.  The judge also commented that the “breaches were as fundamental as they could possibly get” and that there had been “so little done for so much money”. The consumer had approached KwikChex, which manages the Timeshare Task Force on behalf of RDO, after ITRA failed to clearly respond for over a year to requests to detail what ITRA had carried out on the consumer’s behalf. KwikChex provided free...

EZE Group guilty of scamming consumers
24 Nov 2017

EZE Group guilty of scamming consumers

On Friday, 17th November, EZE Europe Ltd, Dominic O’Reilly (described as the CEO of EZE Group) and his daughter Stephanie O’Reilly, a director of EZE Europe Ltd, appeared at Birmingham Magistrates’ Court. All pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008. These related to misrepresentations regarding the selling of ‘Leisure Credits’ or ‘Concierge Services’ a ‘holiday and lifestyle’ product and connected purported legal assistance to timeshare owners.  Leisure Credits have been the subject of official warnings by the UK authorities. Because of the scale of the offences, the case has been sent to Birmingham Crown Court...

Letter from America
21 Nov 2017

Letter from America

I have always wanted to write that as a headline having been a great admirer of the late Alistair Cooke who sent out his “Letter from America” on BBC Radio every week from 1946 to 2004 and most memorably was in the lobby of the Ambassador Hotel, Los Angeles and witnessed the assassination of Bobby Kennedy. So that was all just by way of introducing the fact that I was in Washington last week, at the ARDA Fall Convention to make presentations, along with Declan Kenny, to the ARDA ROC and ARDA Boards. As explained at the RDO AGM in Marbella in September,...

24 Jul 2017

Timeshare Association (Timeshare Owners and Committees) Limited – TATOC – is wound up

On 20th July 2017 Timeshare Association (Timeshare Owners and Committees) Limited - TATOC - was compulsorily wound up on a petition presented by TESS (Timeshare Exit and Support) Services and the Official Receiver was appointed as provisional liquidator. The petition presented by TESS follows on from the proceedings instigated by TESS against TATOC which, as a result of TATOC being unable to fund the high costs of defending itself, resulted in TESS obtaining judgment against TATOC. The directors of TATOC have thanked their members and affiliates for their support over many years. TATOC achieved a great deal to protect consumers and promote the...

Four charged over alleged holiday fraud
18 Jul 2017

Four charged over alleged holiday fraud

Frank Madden, Claire Garland, Keith Furneval and Jean Furneval have been charged in connection with an alleged holiday fraud and appeared at Poole Magistrates’ court on Thursday 13th July. An initial hearing takes place in Bournemouth Crown Court in August. Consumer complaints were made to the RDO Timeshare Task Force, which is managed by KwikChex, about the activities of Frank Madden and his business Glenleigh Consultants and information was subsequently provided to Trading Standards about the activities taking place. The complaints centered on what were described as ‘Holiday Clubs’ (or ‘Long Term Holiday Products’), where consumers had paid upfront fees for promised discounts on future holidays. KwikChex...