Anfi launches a preventive campaign against coronavirus between its staff and customers

RDO / Coronavirus  / Anfi launches a preventive campaign against coronavirus between its staff and customers
Anfi leads a preventive campaign against coronavirus between its staff and customers
11 Mar 2020

Anfi launches a preventive campaign against coronavirus between its staff and customers

The Anfi Group has just launched a prevention campaign against the coronavirus in order to avoid possible infections, as it did in the past in similar cases such as Influenza A. The company, which has over a thousand workers and 2,000 clients accommodated per week in its resorts, has launched, with immediate effect, the preventive campaign: ‘Without contact, there is no infection’. Through this initiative, employees are recommended to avoid any type of physical contact such as shaking hands, kissing or hugging, both among colleagues and with third parties, according to the memorandum. This advice is also extended to those workers who have direct contact with customers. Anfi has placed in different points of the resorts hydro alcoholic gel dispensers and informative posters to increase hygiene as prevention measures.

Likewise, the company has begun training sessions by the Hospiten Group to inform of the preventive measures to all employees.  The Anfi Group is carrying out informative talks in the different departments in order to sole any questions that may arise and provide a calm message to all.  These training sessions have been closely followed by the Company’s Management, having special impact the chambermaids and staff who have direct contact with customers.

The aim of these didactic talks is to send updated news regarding the epidemiological emergency of the coronavirus and rule out “unnecessary alarms that only lead to confusion”. The memorandum insists on “the importance of avoiding restlessness, in many cases, unfounded and ruling out alarmism that lead nowhere.” In the event of a positive case of coronavirus, the memorandum continues, there is no need to enter into panic but there is already an established protocol to treat the affected person and that entails the coordination and supervision of the health authorities.

The memorandum highlights that all prevention measures (hand cleaning, airing rooms … etc) are always important, while highlighting that the use of masks has a more psychological effect than a real effect. Only hospital masks, which cannot be purchased in the usual commercial circuit, are the only ones that would be used to prevent infections, according to information provided by the hospital center.

The aim of this campaign is to re-educate ourselves to live with new courtesy rules that will be essential to avoid infections. These measures seek to avoid any contact by greeting and, of course, maintaining the strictest hygiene in hands and face. Therefore, this campaign has been implemented for clients and employees to inform of the new social behaviors where personal contact is to be avoided. The company is convinced that this new way of interacting with tourists will be welcomed by both customers and employees.

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  • Andrew Sedgmore
    April 5, 2020 at 1:05 pm

    can someone tell us what happens if we cant use our week at monte anfi due to travel bans because of coronavirus,We paid our maintance back in jan2020,Could we save our week until next year?What if we re not in vacation club?Is there a reduced rate for members who have owned for over 15 years?

    • Nikkie
      April 6, 2020 at 4:07 pm

      Thank you for your comment, the Customer Services and Anfi Vacation Club team are operative and fully available to help you with any questions you may have. Please contact them directly, preferably via email – or Please note that they are currently experiencing a significant increase in the number of contacts, therefore please be aware that they may be a little delayed in responding. Should you not hear back in a reasonable timeframe, then please do not hesitate to reach out to us via

  • Steven vine
    April 18, 2020 at 6:10 pm

    We have contacted anfi about this subject all there offering is a letter to give your insurance company.So in other words if you can’t go you lose your maintenance fee

    • Nikkie
      April 21, 2020 at 11:25 am

      Thank you for your comment, we understand from contact with Anfi that you have not made a reservation for 2020 nor have you paid the management fee for this year, so we are somewhat confused by your comment about loosing your maintenance fee. Anfi customer services have asked that you contact them directly so they can discuss with you your options, please email them at

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