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Author: Sue McNicol

RDO / Articles posted by Sue McNicol (Page 4)
Wyndham Destinations' vacation club resorts to eliminate plastic straws & other single-use plastic
23 Sep 2019

Wyndham Destinations’ vacation club resorts to eliminate plastic straws & other single-use plastic

In conjunction with International Coastal Cleanup Day,  Wyndham Destinations has announced it is to eliminate plastic straws and other single-use plastic from food and beverage operations at its timeshare resorts around the world.   To support the company’s environmental sustainability initiatives, Wyndham Destinations’ vacation club resorts plan to remove single-use plastic straws starting Oct. 1, 2019. The effort will eliminate more than 750,000 single-use plastic straws in North America alone and 1.1 million across the globe. Earlier this year, the company’s Asia Pacific resorts removed disposable straws from 33 managed resorts.   “The switch to biodegradable or paper straws is a small, but impactful change...

17 Sep 2019

Diamond Resorts reduces single-use plastic at European resorts

Diamond Resorts is pleased to announce it is working on reducing single-use plastics across its European resorts, eliminating or replacing 25 everyday plastic items with sustainable options. In an effort to reduce the company’s impact on the environment, Diamond has been training its team members on ways to be more environmentally friendly in their day-to-day tasks. The company also has developed educational programmes to help its members, owners and guests adopt green habits. Since plastic is one of the top hazards to the planet, Diamond’s European resorts procured a comprehensive list of plastic products their teams frequently used as part of operations...

9 Sep 2019

Karma Group announces the opening of Karma Sitabani, in the Corbett Tiger Reserve, India

Karma Group has announced the opening of Karma Sitabani, in the Jim Corbett National Park, part of the Corbett Tiger Reserve in the picturesque heartland of Uttarakhand in Northern India. Karma Sitabani offers guests a truly unique opportunity to experience a side of India they may have never seen. Guests can relax and enjoy the ruggedly beautiful, green landscape at the foot of the Himalayas as well as take a safari into the Park to view tigers and other unique wildlife. There are fewer than 4000 tigers remaining in the wild on the planet, and itis estimated that as many as...

KwikChex awarded Trading Standards award
1 Jul 2019

KwikChex given Trading Standards Hero award

KwikChex, which manages the Timeshare Task Force on RDO’s behalf, has been awarded a Chartered Trading Standards Institute (CTSI) Hero Award for its work in targeting fraudsters and protecting consumers through its close cooperation with Trading Standards and local law enforcement agencies. Much of KwikChex’s focus has been on businesses targeting timeshare owners and in addition to providing guidance and assistance to consumers through its online and telephone services, it has provided expert witness testimony in a number of court cases in the UK, all of which have been successful. KwikChex is a corporate affiliate member of the CTSI and has been...

Eze directors sentenced to prison
22 Mar 2019

Eze directors sentenced to prison

On March 21st, Eze Europe Ltd director Dominic O'Reilly was sentenced to 28 months in prison and his daughter Stephanie to 18 months in prison, suspended for two years. Both were also banned from becoming company directors for nine and six years respectively. Last November, Dominic O'Reilly and Stephanie O'Reilly had pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008 relating to misrepresentation regarding the selling of "Leisure Credits" or 'Concierge Services", a so-called holiday and lifestyle product, as well as connected purported legal assistance to timeshare owners. In sentencing, Her Honour Judge Laurence Creed said that the O’Reillys...

Member Relations Manager for EUROC is appointed
22 Mar 2019

Member Relations Manager for EUROC is appointed

The Board of EUROC is pleased to announce the appointment of Jane Gilmartin as the Member Relations Manager for EUROC (European Resort Owners’ Coalition). Jane has an extensive career in timeshare and the holiday industry generally, stretching back to 1996 where she worked amongst other things as an overseas tour manager in Europe, Canada and the USA. She spent three years with Sunterra as a team leader before it was taken over by Diamond Resorts International (DRI) which then led her to working for its related travel partner; The Big Journey Company as Operations Manager. With a brief spell in Human Resources, she...

Important advice re increasing risks related to timeshare claims businesses
15 Mar 2019

Important advice re increasing risks related to timeshare claims businesses

On 22 February 2019, purported timeshare claims specialist’ businesses Meredith Pritchard Consultants Ltd. and First Law Solutions Ltd. were wound up in the UK High Court following action by UK authorities. The Insolvency Service presented petitions to the court on the grounds that both companies traded with a lack of commercial probity by failing to provide contracted services in a timely manner or at all. This included accepting payments in respect of non-viable claims, charging excessive fees, and using misleading and aggressive sales techniques. Losses to consumers deceived by the businesses are believed to be in excess of half a million...

Another judgement made against International Timeshare Refund Action (ITRA)
29 Jun 2018

Another judgement made against International Timeshare Refund Action (ITRA)

International Timeshare Refund Action (ITRA) have had a judgement made against them in a court action brought by a consumer. The action was supported by KwikChex, which manages the Timeshare Task Force on RDO’s behalf. On 4th June, ITRA, which failed to turn up in court and defend the claim, were ordered to refund a consumer all the monies he paid to them plus costs – a total of over £5700. For more information, go to https://timesharetaskforce.org/2018/06/28/another-judgement-issued-against-itra-in-court-and-this-time-they-dont-even-show-up/...

Interval International and the Absolute World Group sign exclusive affiliation agreement

29 Jun 2018

Interval International and the Absolute World Group sign exclusive affiliation agreement


Interval International has entered into an exclusive, multi-year master affiliation agreement with the Absolute World Group, the founding company behind Absolute Vacation Club. The contract extends the relationship first established in 2004 and encompasses four existing club properties, as well as any future resorts developed or acquired during the term of the agreement. “The Absolute World Group firmly established itself in Asia many years ago and has grown to be a respected developer of boutique properties in very desirable Asian destinations,” said Joe Hickman, Interval’s vice president and executive director of resort sales and service for Asia Pacific. “It has been...

New Zealand’s Taupo Ika Nui resort selects Interval International
24 May 2018

New Zealand’s Taupo Ika Nui resort selects Interval International

Interval International has announced its agreement with Taupo Ika Nui Resort to provide a broad range of programs and services that enhance the benefits of ownership and reinforce the value of exchange. The resort is in the heart of New Zealand’s North Island and overlooks Lake Taupo, the country’s largest freshwater lake. “Taupo Ika Nui is very popular with families who enjoy the outdoor lifestyle owing to its location in a stunning year-round vacation destination. Our owners and guests have access to a wide array of experiences, from delving into local Māori culture, river cruising and white-water rafting, to snowboarding and...

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