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RDO / Posts tagged "ASA"
9 Mar 2023

KwikChex continues to put pressure on rogue operators

KwikChex has published details of a complaint to the ASA (Advertising Standards Authority) about the TCA (Timeshare Consumer Association). This complaint provided proof that the TCA site was purchased by ECC (European Consumer Claims) and that it was being used as a lead generator for ECC. The complaint also highlighted an article published by the TCA claiming that an ASA review showed that the TCA was not linked to the ECC. However, following a further ASA investigation, this misleading statement was removed. In a recent release on its website, KwikChex highlighted a number of concerns such as: The business that ECC purchased the...

ASA ruling on European Claims Centre LLC, trading as Timeshare Advice Centre
22 Jul 2016

ASA ruling on European Claims Centre LLC, trading as Timeshare Advice Centre

KwikChex, as part of the Timeshare Task Force initiative, challenged whether the claims on the website for Timeshare Advice Centre that the team had "a wealth of experience” in helping [timeshare] customers and "had already helped a high number” of timeshare, points and fractional owners looking for a way out of their contracts were misleading and could be substantiated. The ASA considered that consumers were likely to interpret the claims to mean that Timeshare Advice Centre had significant experience in assisting timeshare owners to solve issues regarding their timeshares, including contractual issues, and that the assistance was given solely by TAC...

ASA ruling on European Claims Centre LLC, trading as Timeshare Advice Centre
13 Jul 2016

ASA adjudication on Easy Consulting SL

KwikChex, as part of the Timeshare Task Force initiative, recently challenged whether the following claims on www.theultimateholidaypackage.co.uk - Easy Consulting SL, trading as The Ultimate Holiday Package - were misleading: "The Ultimate way to holiday! As the single largest provider of promotional holidays in Europe, we strive for excellence in every way ...

ASA Ruling on Timeshare Relief UK
11 Mar 2016

ASA Ruling on Timeshare Relief UK

KwikChex, as part of the Timeshare Task Force initiative, recently challenged two testimonials in an email for Timeshare Relief UK, a timeshare relinquishment company, stated "10th ANNIVERSARY NEWS SPECIAL. FINALLY - A BREAK FOR TIMESHARE VICTIMS. New Rules aim to end decades of pressure-selling and release thousands of people from costly and unfair contracts. Thousands of Britons trapped in onerous timeshare or ‘holiday club’ arrangements ...

ASA adjudication on Easy Consulting SL
8 Jan 2016

ASA adjudication on Easy Consulting SL

Kwikchex, as part of the Timeshare Task Force initiative, recently challenged whether an advertisement on www.directresortsinternational.co.uk was misleading because it omitted what it believed was a significant condition that the prices of the holidays referred to were dependent on consumers attending a timeshare sales presentation, and failure to attend would mean incurring the full cost of the holiday accommodation. Kwikchex also challenged whether the statement that referred to holidays "at RCI… Affiliated Resorts" was misleading because it understood that the advertiser had no connection with RCI. Easy Consulting SL trading as www.directresortsinternational.co.uk did not respond to the ASA's enquiries. The ASA was...

ASA adjudication on Easy Consulting SL
23 Sep 2015

ASA adjudication on Timeshare Solutions Ltd

KwikChex, as part of the Timeshare Task Force initiative, recently challenged two testimonials on the Timeshare Solutions Ltd website, questioning whether they were genuine as they also appeared on another website for a different claims company (although under different customer names). Although Timeshare Solutions Ltd initially said the similarities were down to the fact that the two companies operated in the same timeshare relinquishment industry, they later stated that they were not sure if they still held the testimonials because they were provided in 2014. They did, however state that they still held contact details for the individuals who had given...