The Top Travel Trends and What it Means for Timeshare!
For this highly relevant RDO9 session, two travel experts will present what the public is beginning to expect and demand from their travel experiences. Speaking at this session will be Richard Aston - Director Deal Advisory at KPMG LLP and Victoria Bacon - Director of Brand and Business Development at ABTA, both of whom have a wealth of knowledge and experience in this field. Richard is responsible for KPMG’s mid-market UK travel and leisure team across the UK. For the past 15 years he has focused on deals, working with both B2C and B2B businesses and has been in charge of...
GDPR and other legislative matters
People’s decision about where to travel, what to do when they get there and which hotel or resort to stay in when they decide to take a vacation are certainly all very important, but they also want to feel when they book their holidays that they have complete confidence that their data is safe, and that they have legal protection from the companies they choose to book their travel, accommodation and excursions with. If they don’t have this feeling of safety and protection, then they are likely to look for alternative options. This is why it is so important that businesses...
Adventure travel done differently – G Adventures a global success with Brian Young – Managing Director, EMEA at G Adventures
The world of Travel & Tourism today is very different from how it was over three decades ago, with the internet only just starting to have a big impact in the world by the mid 1990s. There have been several factors that have brought huge changes within this industry including greater access to technology and therefore more information, and rising levels of disposable income. For much of the past most tourists were generally fairly conservative about the style of holidays they took, and relied on travel agents to design standard holidays for them such as a week in a resort near...
The Secret to Winning Awesome Guest Reviews with Danica Davis – Product Specialist, ReviewPro
In today’s Travel & Tourism environment, customer expectations are at an all time high due to a number of important factors. There is now a tremendous choice of different options available to those wishing to travel including cheaper air fares, a greater variety of places to stay than ever before because of new disruptive brands such as Airbnb, and incredible experiences to try while on your next holiday because of innovative brands like G Adventures. Whereas before, travellers were more restricted to a limited set of companies that were able to monopolise their attention, the world of Travel & Tourism has...
Resort Management in a World of Diversity with José Luis Mella – Resorts Operations Director, VRI Europe
The way people choose to travel, the destinations they are deciding to visit and the expectations they have of the accomodation they stay in are in a significant state of change. Of course the situation in the Travel & Tourism sector has always been evolving, as technology, demands and aspirations have adapted, but there has been somewhat of a revolution in recent decades. Travellers are now designing their own holidays and becoming more adventurous in terms of where they choose to travel and what they want to do on their holidays. This represents a big difference from the average traveller...
Don’t Miss Your Chance to Register for RDO9 Conference!
Earlier in the year we announced to you that the theme for RDO9 will be “ACT: Action Changes Things” and that the conference will be taking place on the 12th & 13th September, at the Pestana Chelsea Bridge Hotel and Spa in London. Every year we aim to create a conference that is as educational, engaging and entertaining for our attendees as possible. In order to do this, we decide on a specific theme that we believe is highly relevant to the events that have taken place since the previous conference, and invite speakers from diverse backgrounds to inspire, educate and...
Introducing RDO9 Keynote Speakers Ellis Watson and Alex Hunter
For each RDO Conference our aim is to select speakers that we believe will inspire, motivate and engage attendees, and also perfectly fit with the theme of the event. The focus of RDO9 Conference is ACT: Action Changes Things. Therefore, we have selected two speakers who will help present this message with superb power, conviction and knowledge. We are very pleased to announce this year’s keynote speakers will be Ellis Watson and Alex Hunter. Both have had very different backgrounds and experiences, but are highly sought after and acclaimed international motivational speakers, who have helped inspire teams at some of the...
Why now is the right time for action at this year’s conference RDO9
“When a man is tired of London, he is tired of life”. This famous quote by Samuel Johnson, the celebrated 18th Century writer seems as relevant today as when Johnson originally coined it. While there is certainly a huge amount of celebrated and protected historical architecture, London is a city that is constantly changing and developing. Thus we will be returning to the Pestana Chelsea Bridge Hotel and Spa (12th & 13th September) for this year’s conference RDO9. A willingness to change is one of the keys for success, not just for modern metropolises such as London, but also businesses and industries that...
Baby Boomers – The Ultimate Upgrade? via Lisa Migani and Peter Robinson
These days, retirement or semi-retirement no longer means the end is near. Instead, while it does mean a reduction in or end to working life, many retirees are now able to enjoy a further 20-30 more years of life ahead of them. Increasingly this has become another fulfilling life chapter in which greater numbers of people are remaining active and taking full advantage of the extra time they have without the need to work. Due to improvements in levels of healthcare, age expectancies are increasing, meaning a greater ability for retirees or semi-retirees to enjoy active lifestyles, filled with travel and...
2018 Conference RDO9 – save the date!
The 2018 conference RDO9 has been confirmed to take place at the Pestana Chelsea Bridge Hotel & Spa, London on 12th to 13th September 2018. The first meeting of the conference working group will take place on 24th January and further details will be announced shortly after the meeting, so please be sure to keep up to date on developments via the website, and social media channels. Please also note that the annual general meeting of members has also been scheduled to take place at the conference on 12th September....
