Alert issued by the police following concerns raised by Monster Credit purchasers
Following questions raised by consumers who purchased Monster Credits and who have since had unsolicited contact from various companies, the South West Regional Organised Crime Unit have issued the following alert: We are aware that some people are being contacted in relation to their timeshare and/or their purchase of Monster Credits by UK, Spanish & other international companies offering to obtain compensation on their behalf. This contact is often unsolicited, and the company may be in possession of personal information and details of previous transactions/dealings with timeshare companies or holiday credit schemes. It is possible that in order to obtain this compensation,...
Interval International affiliates Villa Ridente Club, a resort on the west coast of Sicily
Interval International has welcomed the vacation ownership component of Villa Ridente Club, a beachfront resort in Sicily, Italy. Situated on the west coast of the island, the property overlooks the Mediterranean Sea and the Aeolian Islands. “The family-friendly resort combines Sicily’s sunny climate, spectacular scenery, and regional cuisine to make it a prime destination for vacationers,” said Darren Ettridge, Interval’s senior vice president of business development for Europe, the Middle East, Africa, and Asia. “Villa Ridente Club is an ideal base for our members looking to combine a beach experience with cultural exploration.” The property features studios and one- and two-bedroom units,...
RDO10 – “Job well done”
That was the email I received the week-end after the RDO 10 Conference ended in Marbella, Spain on 12th September. Although I am usually pretty upbeat about our Conferences, I did leave this one with a very real sense of positivity, and this was despite my travelling back on Friday 13th from Malaga, which for some reason is always a bad airport for me, and lived up to its reputation this time. Word of warning to all UK citizens – do not lose your passport on a Friday – it takes at least “two working days” for HM Government to crank...
Wyndham Destinations and Caesars Entertainment extend marketing partnership to 2030
Wyndham Destinations and Caesars Entertainment Corporation have announced the extension of their successful marketing partnership. The companies are building on their 20-year history by extending the relationship to 2030. In the agreement, Wyndham Destinations can market vacation ownership to Caesars customers in its resorts and casinos and through its large customer database. Wyndham Destinations will also purchase room nights and other products from Caesars to provide its customers with exciting travel and entertainment options. Wyndham Destinations is investing in new on-site marketing locations at several Caesars resort properties in Las Vegas, with physical and digital enhancements making it easier and more enjoyable...
Interval International welcomes The Residences at Dewa in Thailand
Interval International has affiliated to its global exchange network The Residences at Dewa, the fractional component of the Dewa Phuket Resort complex in Thailand. The property is located a few steps from Nai Yang Beach, which is part of the protected Sirinath National Park on the northwest coast of Phuket. “We're delighted to once again have the opportunity to work with Lars Ydmark, principal of Tri-Asia Co. Ltd., the developer of The Residences at Dewa, and Paul Dean, co-founder of the Club,” said Joe Hickman, Interval's vice president and executive director for Asia Pacific. “Interval members will have the opportunity to...
Wyndham Destinations’ vacation club resorts to eliminate plastic straws & other single-use plastic
In conjunction with International Coastal Cleanup Day, Wyndham Destinations has announced it is to eliminate plastic straws and other single-use plastic from food and beverage operations at its timeshare resorts around the world. To support the company’s environmental sustainability initiatives, Wyndham Destinations’ vacation club resorts plan to remove single-use plastic straws starting Oct. 1, 2019. The effort will eliminate more than 750,000 single-use plastic straws in North America alone and 1.1 million across the globe. Earlier this year, the company’s Asia Pacific resorts removed disposable straws from 33 managed resorts. “The switch to biodegradable or paper straws is a small, but impactful change...
Diamond Resorts reduces single-use plastic at European resorts
Diamond Resorts is pleased to announce it is working on reducing single-use plastics across its European resorts, eliminating or replacing 25 everyday plastic items with sustainable options. In an effort to reduce the company’s impact on the environment, Diamond has been training its team members on ways to be more environmentally friendly in their day-to-day tasks. The company also has developed educational programmes to help its members, owners and guests adopt green habits. Since plastic is one of the top hazards to the planet, Diamond’s European resorts procured a comprehensive list of plastic products their teams frequently used as part of operations...
Karma Group announces the opening of Karma Sitabani, in the Corbett Tiger Reserve, India
Karma Group has announced the opening of Karma Sitabani, in the Jim Corbett National Park, part of the Corbett Tiger Reserve in the picturesque heartland of Uttarakhand in Northern India. Karma Sitabani offers guests a truly unique opportunity to experience a side of India they may have never seen. Guests can relax and enjoy the ruggedly beautiful, green landscape at the foot of the Himalayas as well as take a safari into the Park to view tigers and other unique wildlife. There are fewer than 4000 tigers remaining in the wild on the planet, and itis estimated that as many as...
KwikChex given Trading Standards Hero award
KwikChex, which manages the Timeshare Task Force on RDO’s behalf, has been awarded a Chartered Trading Standards Institute (CTSI) Hero Award for its work in targeting fraudsters and protecting consumers through its close cooperation with Trading Standards and local law enforcement agencies. Much of KwikChex’s focus has been on businesses targeting timeshare owners and in addition to providing guidance and assistance to consumers through its online and telephone services, it has provided expert witness testimony in a number of court cases in the UK, all of which have been successful. KwikChex is a corporate affiliate member of the CTSI and has been...
Eze directors sentenced to prison
On March 21st, Eze Europe Ltd director Dominic O'Reilly was sentenced to 28 months in prison and his daughter Stephanie to 18 months in prison, suspended for two years. Both were also banned from becoming company directors for nine and six years respectively. Last November, Dominic O'Reilly and Stephanie O'Reilly had pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008 relating to misrepresentation regarding the selling of "Leisure Credits" or 'Concierge Services", a so-called holiday and lifestyle product, as well as connected purported legal assistance to timeshare owners. In sentencing, Her Honour Judge Laurence Creed said that the O’Reillys...
