How to Raise Your Sales Game via Simon Hazeldine – Professional Speaker, Bestselling Author, Performance Consultant
In the last few years the world has altered dramatically in terms of the economy, society, technology and business. This in turn has lead to significant and continuing changes in the world of sales. To keep using the same techniques that may have been successful decades ago, in today’s reality of different buyer needs, knowledge and expectation, is becoming increasingly ineffective and ultimately bad for business. Considering all of the changes that have resulted in this challenging new reality that we now live in, you are probably wondering what it takes to achieve exceptional sales performance. At the recent RDO7 Conference...
Cruising sets sail towards younger clients: lessons for timeshare via Andrew Stuart – President & COO, Norwegian Cruise Line
If someone asked you about your perception of the cruise industry, certain thoughts might jump to mind, many of which are not particularly positive. These ideas might include substandard entertainment, tired interiors, uninspiring catering, and an aging demographic of guests on board. When Andrew Stuart, the President and Chief Operating Officer of Norwegian Cruise Line took the helm of the company in March 2015, this was exactly the problem he faced. Almost all of the perceptions that people had about the cruise industry were true when Andrew took charge, so he set about changing this situation in order to attract...
Building Relationships
As Steve Clarke explains in this video recorded at the timeshare resort Pearly Grey Ocean Club in Tenerife, in whichever field of business you are in today, it is vitally important to build positive relationships with your clients and potential clients. Due to the dramatic digital transformation that has occurred in recent years, individuals have far greater amounts of information available to them regarding the companies that they do business with. These digital relationships work both ways though, with social media profiles and other online news, information and media available to your sales team. Do not neglect this amazing...
P2P: people-to-people
As Steve Clarke explains in this video recorded at the timeshare resort Pearly Grey Ocean Club in Tenerife, in whichever field of business you are in today, it is vitally important to be considering the concept of ‘P2P: people to people.’ The way that people view brands has changed dramatically in recent years, much of which has been fueled by the digital revolution. Your guests are becoming far more savvy and their expectations are rising. It is no longer possible to broadcast corporate messages and fancy advertising and hope your guests stay loyal, they expect a more human connection with the...
What you can expect at RDO7 Conference 2016
This year’s conference RDO7 promises to be one of the best yet, with a host of talented motivational speakers and industry leaders set to inspire and entertain you, during a variety of different speeches and sessions. The theme of this year’s conference is “Taking Ownership” with an emphasis on taking charge of your own game. This is true from both an industry and individual standpoint and is set to challenge the audience and those within the timeshare industry to look to themselves as to how to improve and evolve. It is often all too easy to blame others, the economic environment around...
Introducing RDO7 Conference 2016 guest speakers David Gilbert, Howard C. Nusbaum, Peter Booth, Gordon Gurnick, Richard McIntosh, Steve Pentland, Rob Webb
At each RDO conference we aim to bring you the very best lineup of talented motivational speakers to inspire and entertain you. For this year’s RDO7 conference 2016 "Taking Ownership", taking place in London 20th-22nd September 2016, we recently announced our outstanding keynote speakers: Kriss Akabusi, Simon Hazeldine and Caspar Berry. In addition to our keynote speakers, Kriss, Simon and Caspar, we also have an excellent group of guest speakers, some of whom we revealed recently (Gareth Dunlop, Thomas Landen, Andrew Stuart, Anthony Reilly and Paul Hardingham). We are now pleased to announce another separate group of excellent guest speakers, each...
Technology is about people
As Steve Clarke explains in this video recorded at the timeshare resort Pearly Grey Ocean Club in Tenerife, rather than focusing on technology as something separate from people, it should be seen as a positive part of the way we now live. Modern advances in communications technology such as free messaging services and social media, offer an outstanding way of increasing our connections with others around the world. Barriers can be broken down, bringing us all closer together. For the travel and timeshare industry, these forms of communication are also an amazing tool for enhancing the way we interact and connect...
3 Effective sales teams with Steve Clarke
The world of sales has altered dramatically in the last couple of decades due to a number of seismic changes, such as vast technological innovations. This has led to the interactions between customers and sales staff shifting considerably. Steve Clarke, a globally renowned business coach, and inspirational sales and marketing speaker, has been carefully studying these changes in order to help organisations and businesses keep pace with these changes. Steve has been invited by organisations across Europe, the USA, South Africa, the Middle East, China, India and Australia to inspire and motivate audiences to transform the way they do business. His...
RDO’s Enforcement Programme
As well as promoting vacation ownership to the media and other opinion formers, RDO works with governments and consumer associations around Europe to ensure that the interests of the industry and those of timeshare owners are safeguarded when new laws are introduced. One of its key priorities is to help protect owners targeted by fraudsters operating on the fringes of the industry – usually bogus resale companies, holiday clubs or even self styled ‘class action’ schemes. These companies are becoming more and more prevalent and are causing owners to lose considerable sums of money. Not withstanding this, such activities also damage the reputation of...
RDO’s Chief Executive asks “So Why Join RDO?”
Soul Searching “So Why Join RDO?” and why this topic? For the very simple reason it would be pretty amazing if the one or two Finance Managers, Managing Directors, Board Members or one or two senior Executive didn't ask that question - "Why do we pay this money to RDO?". Likewise I don't think I'd be doing my job properly if I didn't ask myself that same question, if only to ensure that whatever RDO is doing, it is doing for the benefit of its members. But let's be clear from the very beginning, I am not going to try to prove...
