New consumer helpline launched
A new consumer helpline is being launched by KwikChex today for members of the public with queries or complaints about companies that are not in membership of RDO. This follows the decision taken by the TATOC directors last month to close their helpline service. This will complement the existing advice website, www.timesharebusinesscheck.org, provided for consumers by KwikChex. The assistance given over the helpline will, like the website, be entirely free to consumers – providing a unique and invaluable service, with advice on concerns and complaints to timeshare consumers. All requests for help will be responded to in detail. The funding for the helpline will...
Diamond Resorts dedicated to sustainability at European resorts
Sustainability is a core value for team members at Diamond Resorts International®, and as a global leader in the hospitality and vacation ownership industries, the company is committed to reducing its carbon footprint for a better future. As the United Nations 70th General Assembly has designated 2017 as the International Year of Sustainable Tourism for Development, Diamond Resorts shares some of the waste-reducing initiatives its European destinations are practicing, and the ways its members, owners and guests are helping raise awareness of sustainable travel. Every Diamond Resorts managed European resort has received an ISO 14001 certification, meaning the resort has met...
Interval International welcomes Quantum Resort Theatres to its Affiliate Advantages programme
Interval International has announced its newest Interval Affiliate Advantage, Quantum Resort Theatres. The company designs and equips luxury theatre venues and offers Interval member resorts access to a full menu of first-run, newly released movies through its exclusive agreements with motion picture studios. “Quantum Resort Theatres provides cutting-edge design and technology to allow properties to incorporate and operate state-of-the-art movie venues,” said Marcos Agostini, executive vice president of global sales and business development for Interval International. “Quantum has more than two decades of experience advising clients on ways to integrate entertainment to upgrade their product offerings. We are pleased to welcome...
Nine CLC World Resorts & Hotels earn TripAdvisor Certificates of Excellence
CLC World Resorts & Hotels’ ongoing commitment to provide holiday experiences that exceed customers’ expectations has been rewarded with nine of CLC World’s resorts earning TripAdvisor Certificate of Excellence in the 2017 awards. Hall of Fame recipients - CLC Duchally Country Estate (Scotland) and CLC Monterey (Tenerife) continued to deliver with further Certificates of Excellence in 2017, bringing the total number of years at the top to seven. Certificates of Excellence, awarded for consistently high scoring reviews, were again awarded to CLC Sunningdale Village (Tenerife), CLC Paradise (Tenerife), CLC Encantada (USA), CLC San Diego Suites at multi-resort Club La Costa World (Spain),...
DAE China welcomes new affiliate resorts
Worldwide exchange provider, DAE, is expanding exchange options for members in China, with the addition of three new affiliate resorts in the country’s north. Longxiang Island Hotel in Benxi, Liaoning will join Gloria Plaza Shenyang in Shenyang and the Peninsula Season Hotel Apartments in Qinhuangdao, Hebei, on DAE’s exchange platform. Surrounded by mountainous landscapes and home to UNESCO cultural heritage sites, underground caves, forests and national parks, the northern region of China is gaining momentum as a must-visit destination. Head of DAE China, Mr Yang Chen, welcomed the new resorts as demand from both Chinese members and DAE’s worldwide membership base for more...
Karma Group to debut in London’s West End with the Karma Sanctum Soho Hotel
Karma Group have recently purchased an equity stake in the Sanctum Hospitality Group with The Sanctum Soho, one of the West End of London’s finest hotels, to be rebranded as Karma Sanctum Soho Hotel. An urban hideaway in the heart of London, the Sanctum Soho offers 30 beautiful rooms across four floors, including 8 crash pads, 4 Suites, 3 Junior Suites and 2 Loft Suites all finished with the highest calibre furnishings, chic décor and bohemian opulence. The hotel’s bars and restaurant are already legendary and additional facilities such as a private film screening room for 50 people, pop up tattoo...
New Online Auction Site in support of RCI Christel House Golf Open 2017
The countdown to the 15th RCI Christel House Golf Tournament for 2017 is well underway and Christel House Europe have launched a new action site in support of the 15th Open. Please help to drive out poverty by visiting the new Christel House Europe Auction site, https://christelhouse.org.uk/. This year, thanks to their most generous supporters and donors, Christel House Europe have many exciting items to view and buy in support of Christel House kids in India and South Africa, including some wonderful artwork from the students; a “pop music” themed artwork by David Litchfield, a professional illustrator whose debut children’s book...
CLC World Resorts & Hotels hosts families from UK charity at Costa del Sol resort
CLC World Charity Holidays is providing 333 weeks of free accommodation during 2017 for select UK-based charities. As part of this initiative, seven families from Give Us Time, a charity offering UK military families a chance to rest and rehabilitate, stayed at the CLC Club La Costa World multi-resort for a week in May. A cava reception was held for the families hosted by Jennie Bond, UK broadcaster and journalist. Jennie, CLC World’s brand ambassador, enjoyed meeting the Give Us Time families and hearing about their experiences. In her welcome speech, she wished them well, saying: “I understand that being away...
RCI Launches Shared Vacation Ownership Industry White Paper
RCI recently published a new global industry white paper on the shared vacation ownership industry to help educate, inspire and support potential new entrants into the business. It is also designed to assist the media, legislators and hospitality groups to better understand the leisure real estate industry. Created to support industry growth, the Leisure Real Estate Trends & Opportunities handbook demonstrates the credibility of shared vacation ownership products and markets, helping to demystify one of the fastest-growing and established industries in the hospitality sector. “RCI has been involved in facilitating the swapping and sharing of residential leisure real estate for more than...
RCI Welcomed 29 New Affiliated Properties in Asia in 2016, Including 11 in India
RCI, a global leader in vacation exchange and part of the Wyndham Worldwide family of brands (NYSE: WYN), added 29 new affiliated properties in Asia in 2016. The additions, which include some resorts currently under construction, grow RCI’s network to more than 400 vacation options in this region. “The entire RCI® team is extremely proud of the growth we have seen in Asia and India with nearly 30 new affiliated resorts,” said Jonathan Mills, managing director of RCI Asia Pacific. “These affiliations are a reflection of our investment in these areas for the vacation ownership industry, and the potential we see,...