ASA ruling on European Claims Centre LLC, trading as Timeshare Advice Centre
KwikChex, as part of the Timeshare Task Force initiative, challenged whether the claims on the website for Timeshare Advice Centre that the team had "a wealth of experience” in helping [timeshare] customers and "had already helped a high number” of timeshare, points and fractional owners looking for a way out of their contracts were misleading and could be substantiated. The ASA considered that consumers were likely to interpret the claims to mean that Timeshare Advice Centre had significant experience in assisting timeshare owners to solve issues regarding their timeshares, including contractual issues, and that the assistance was given solely by TAC...
Introducing RDO7 conference 2016 guest speakers Gareth Dunlop, Thomas Landen, Andrew Stuart, Anthony Reilly and Paul Hardingham
At each RDO conference we aim to bring you the very best lineup of talented motivational speakers to inspire and entertain you. For this year’s RDO7 conference 2016 "Taking Ownership", taking place in London 20th-22nd September 2016, we recently announced our outstanding keynote speakers: Kriss Akabusi, Simon Hazeldine and Caspar Berry. We are also delighted to announce a fantastic selection of guest speakers for RDO7 conference 2016 "Taking Ownership", who will each be taking to the stage and providing you with fascinating insights from the world of business. Each of our guest speakers has a tremendous amount of skill and...
Technology is about people
As Steve Clarke explains in this video recorded at the timeshare resort Pearly Grey Ocean Club in Tenerife, rather than focusing on technology as something separate from people, it should be seen as a positive part of the way we now live. Modern advances in communications technology such as free messaging services and social media, offer an outstanding way of increasing our connections with others around the world. Barriers can be broken down, bringing us all closer together. For the travel and timeshare industry, these forms of communication are also an amazing tool for enhancing the way we interact and connect...
ASA adjudication on Easy Consulting SL
KwikChex, as part of the Timeshare Task Force initiative, recently challenged whether the following claims on www.theultimateholidaypackage.co.uk - Easy Consulting SL, trading as The Ultimate Holiday Package - were misleading: "The Ultimate way to holiday! As the single largest provider of promotional holidays in Europe, we strive for excellence in every way ...
The UK referendum – ‘a week is a long time in politics…….’
This was said by Prime Minister Harold Wilson back in the 1960s /70s, but could not have been more applicable to the events of the last days here in the UK, when we woke up on Friday 24th June after the referendum to find out that the UK (or rather Wales and England, not Scotland nor Northern Ireland), had voted by 54% to 49% to come out of the EU. I make no apologies for concentrating on this event in this blog as let’s face it, all other events pale into insignificance compared with the domestic and dare I say - geo-political significance...
Introducing RDO7 keynote speaker, Caspar Berry
RDO is delighted to announce that Caspar Berry will be one of our keynote speakers at this year’s RDO7 Taking Ownership conference, which is taking place in London 20th-22nd September 2016. Caspar works internationally as a highly renowned professional motivational and keynote speaker. Since starting in this line of career six years ago, he has delivered over 1,200 speeches for over 300 companies in Europe, America and Asia. Caspar makes an excellent addition to the list of other superb keynote speakers attending this year’s prestigious timeshare conference in London. Caspar’s trajectory to his current career as international keynote speaker has...
WTF – Where’s the focus
In this video clip recorded at the Timeshare resort Pearly Grey Ocean Club in Tenerife, Steve Clarke talks about one of the most important aspects within the sales industry, the customer experience. Here Steve invites you to look closely at where the focus is within your business. Ultimately the customer experience is what it’s all about, whether it is with a returning customer or a prospective new client. “Tomorrow write this up on your office wall in big and bold letters: WTF. Probably not what you are thinking, but for me it stands for where’s the focus. In your business...
RDO7 2016 Conference keynote details confirmed
The theme of this year’s RDO7 Conference is Taking Ownership, with the focus on taking charge of your game, rather than blaming outside forces beyond your control. In order to help motivate you to be able to achieve this goal, we have some really amazing speakers confirmed for the keynote sessions. These will be presented by motivational speaker/consultant and former world champion athlete Kriss Akabusi, professional speaker, bestselling author and performance consultant Simon Hazeldine, and professional motivational and keynote speaker Caspar Berry. All three are recognized as being some of the top speakers in this industry, and will add considerably to...
3 Effective sales teams with Steve Clarke
The world of sales has altered dramatically in the last couple of decades due to a number of seismic changes, such as vast technological innovations. This has led to the interactions between customers and sales staff shifting considerably. Steve Clarke, a globally renowned business coach, and inspirational sales and marketing speaker, has been carefully studying these changes in order to help organisations and businesses keep pace with these changes. Steve has been invited by organisations across Europe, the USA, South Africa, the Middle East, China, India and Australia to inspire and motivate audiences to transform the way they do business. His...
Introducing RDO7 keynote speaker, Simon Hazeldine
RDO is delighted to announce that Simon Hazeldine will be one of our keynote speakers at this year’s RDO7 Taking Ownership conference, which is taking place in London 20th-22nd September 2016. Simon works internationally as a professional speaker, performance consultant and corporate trainer in the areas of sales, negotiation, performance leadership and applied neuroscience. His focus is on inspiring and enabling exceptional performance and delivering improved bottom-line results. Simon has an exceptional educational, sales and professional speaking background, which makes him an excellent choice as one of the keynote speakers at RDO7. He speaks regularly at international events for a wide...